AX 2012 Application Support Analyst (Graveyard/Hybrid)

blaseek; Manila; Hybrid; PHP 360,000 - 720,000; Full time

Job summary

blaseek is seeking a Microsoft Dynamics AX 2012 Application Support Analyst to join our IT team. The role targets junior to mid-level candidates with hands-on AX 2012 experience.

You will deliver application support, resolve technical issues, and assist with system enhancements in an existing AX 2012 environment. The position follows a hybrid schedule (2 days onsite, 3 days remote) and requires working the graveyard shift.

Qualifications

• Hands-on experience supporting Microsoft Dynamics AX 2012.
• Knowledge of AX 2012 modules (Sales, Procurement, Finance or Inventory).
• Experience with SQL Server and reporting tools (SSRS).
• Willingness to work graveyard shift and hybrid setup.

Responsibilities

• Provide 2nd- to 3rd-level AX 2012 application support in production.
• Troubleshoot functional and technical issues and implement fixes.
• Support AX 2012 configurations, customizations, and upgrades.
• Assist with X++ development, report support, and interface tasks.
• Document issues and resolutions; collaborate with business teams.

Skills

AX 2012

X++

SQL Server

Analytical thinking

Tools

SSRS

LaserNET

Job description

Job SummaryWe are seeking a Microsoft Dynamics AX 2012 Application Support Analyst to join our IT team. This role is open to junior to mid-level candidates with hands-on experience supporting AX 2012. The primary focus is providing application support, resolving technical issues, and assisting with system enhancements within an existing AX 2012 environment.

Job SummaryWe are seeking a Microsoft Dynamics AX 2012 Application Support Analyst to join our IT team. This role is open to junior to mid-level candidates with hands-on experience supporting AX 2012. The primary focus is providing application support, resolving technical issues, and assisting with system enhancements within an existing AX 2012 environment. This position follows a hybrid work setup, with 2 days onsite and 3 days remote per week, and requires working the graveyard shift. The ideal candidate is technically capable, eager to learn, and comfortable handling support tasks while collaborating with senior team members. You should be detail-oriented, proactive, and willing to raise observations or suggestions that may improve system performance and stability.

Key Responsibilities

• Provide 2nd- to 3rd-level application support for Microsoft Dynamics AX 2012
• Troubleshoot and resolve functional and technical issues in a production environment
• Support and maintain AX 2012 configurations, customizations, and enhancements
• Assist with X++ development, report support, and minor system changes
• Support system upgrades, hotfixes, and patches under guidance
• Monitor system performance and assist in identifying and resolving issues
• Maintain accurate and up-to-date technical and user documentation
• Work with functional, technical, and business teams to support process improvements
• Assist with data migration, integrations, and interface-related activities
• Escalate complex issues appropriately and contribute to root-cause analysis
• Participate in knowledge sharing and continuous improvement initiatives

Qualifications

Required

• 1 to 3 years of hands-on experience supporting Microsoft Dynamics AX 2012
• Working knowledge of AX 2012 modules such as Sales, Procurement, Finance, or Inventory
• Basic to intermediate experience with X++ and the MorphX development environment
• Understanding of AX 2012 architecture and data structures
• Experience working with SQL Server
• Familiarity with AX reporting tools such as SSRS or LaserNET
• Willingness and availability to work the graveyard shift
• Willingness to work in a hybrid setup (2x onsite, 3x remote)
• Strong analytical, problem-solving, and communication skills

Preferred

• Microsoft Dynamics AX certifications
• Exposure to integration tools such as AIF or ReadSoft
• Experience supporting live production systems
• Interest in growing into a more advanced AX technical or functional role