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Job summary
A travel management company in Quezon City is seeking a dedicated Account Manager to oversee travel and airline accounts. The successful candidate will ensure client satisfaction by providing tailored solutions based on their travel needs. Candidates should possess a Bachelor's degree in a relevant field and 1-3 years of experience in travel or airline account management. Proficiency in GDS, excellent communication, and strong customer service skills are essential. This role requires collaboration with various departments and ability to work under pressure.
Qualifications
1-3 years of experience in travel or airline account management.
Ability to work effectively under pressure and manage multiple accounts.
Strong analytical and problem-solving skills with attention to detail.
Responsibilities
Manage and oversee travel and airline accounts for client satisfaction.
Communicate effectively with clients to provide tailored solutions.
Utilize Global Distribution System (GDS) tools to manage reservations.
Maintain up-to-date knowledge of industry trends and regulations.
Collaborate with various departments for seamless service delivery.
Skills
Proficiency in GDS
Excellent communication skills
Strong customer service orientation
Education
Bachelor's degree in Business, Tourism, or related field
Job description
A travel management company in Quezon City is seeking a dedicated Account Manager to oversee travel and airline accounts. The successful candidate will ensure client satisfaction by providing tailored solutions based on their travel needs. Candidates should possess a Bachelor's degree in a relevant field and 1-3 years of experience in travel or airline account management. Proficiency in GDS, excellent communication, and strong customer service skills are essential. This role requires collaboration with various departments and ability to work under pressure.