Automotive Parts Customer Success Specialist

Tri-Unity Talent Sourcing & Human Resource Management Services; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A human resource management company in Metro Manila is seeking a Customer Service Representative. This role involves handling customer inquiries, managing relationships, and resolving issues effectively. Candidates should have a diploma or bachelor's degree and 1-3 years of relevant experience. Strong communication skills and proficiency in MS Office are essential. Join us to enhance customer satisfaction and contribute to our service excellence.

Qualifications

• 1-3 years in customer service, client relations, or a similar role.

Responsibilities

• Serve as the first point of contact for customer inquiries.
• Handle complaints professionally for satisfactory resolution.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Problem-solving and conflict resolution abilities

Good organizational and time management skills

Ability to remain calm under pressure

Proficiency in MS Office and CRM software

Education

Diploma or Bachelor’s degree in Business Administration, Marketing, Communications, or related field

Job description

A human resource management company in Metro Manila is seeking a Customer Service Representative. This role involves handling customer inquiries, managing relationships, and resolving issues effectively. Candidates should have a diploma or bachelor's degree and 1-3 years of relevant experience. Strong communication skills and proficiency in MS Office are essential. Join us to enhance customer satisfaction and contribute to our service excellence.