Automation Architect — IT Ops & Service Management

Indra Philippines, Inc.; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Indra Philippines, Inc. is seeking an experienced IT Automation Engineer to lead design and delivery of automation across IT operations, cloud, and service management.

You will implement workflow orchestration, integrate monitoring tools, and build scalable runbooks to improve incident response and service reliability. Required are 5+ years in IT ops or automation with hands-on skills in PowerShell, Python, Bash, JavaScript, REST APIs, and webhooks; experience with ITSM platforms and cloud

Qualifications

• Bachelor's degree required in IT/CS/Engineering or related field.
• Minimum 5 years in IT ops, infra support, systems or automation engineering.
• Hands-on with ManageEngine ServiceDesk Plus or similar ITSM tools.
• Experience with Dynatrace, SolarWinds, Grafana, Site24x7 or similar monitoring tools.
• Strong scripting in PowerShell, Python, Bash, JavaScript; REST APIs & webhooks.

Responsibilities

• Lead design, development, and maintenance of IT automation solutions.
• Drive workflow automation and incident response across teams.
• Integrate monitoring and ITSM platforms to automate ticketing and alerts.
• Develop and maintain automation scripts and runbooks.
• Collaborate with infrastructure, cloud, network, and application teams.
• Provide guidance on automation best practices and governance.
• Support incident, problem, change, and service requests processes.

Skills

Automation scripting

PowerShell

Python

Bash

JavaScript

REST APIs

Webhooks

Troubleshooting

Stakeholder management

ITIL

Observability

DevOps

SRE

Low-code automation

Azure

AWS

GCP

Ansible

Terraform

Git

Power Platform

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field

Tools

ManageEngine ServiceDesk Plus

Dynatrace

SolarWinds

Grafana

Site24x7

REST APIs

Webhooks

Ansible

Terraform

Git

Microsoft Power Platform

Power Automate

Job description

Indra Philippines, Inc. is seeking an experienced IT Automation Engineer to lead design and delivery of automation across IT operations, cloud, and service management.

You will implement workflow orchestration, integrate monitoring tools, and build scalable runbooks to improve incident response and service reliability. Required are 5+ years in IT ops or automation with hands-on skills in PowerShell, Python, Bash, JavaScript, REST APIs, and webhooks; experience with ITSM platforms and cloud