Australia Mortgage Loan Processor

Finsure; Philippines; Hybrid; PHP 3,050,000 - 4,793,000; Full time

Benefits offered by this job

Hybrid work arrangement

HMO from Day 1 with 1 free dependent

13th Month Pay (prorated)

Wellbeing support

Job summary

Finsure is seeking an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers end-to-end. The role offers day shift hours and clear career progression while working with offshore professionals.

Ideal candidates will have hands-on ApplyOnline experience, familiarity with NCCP and Australian lender portals, and strong English communication skills. The position includes a hybrid work arrangement and opportunities for growth within the team.

Qualifications

• Strong English communication skills (written and verbal).
• High attention to detail and time management.
• Experience with Australian mortgage processing is preferred.

Responsibilities

• Review fact finds, client notes, and loan scenarios.
• Prepare and submit loan applications via CRM and ApplyOnline.
• Identify missing documents and follow up with brokers/clients.
• Ensure accuracy and compliance with lender policies.
• Manage valuations, credit conditions, and lender requests.
• Provide regular status updates to brokers and clients.
• Review conditional and formal approvals.
• Coordinate discharge authorities for refinances.
• Liaise with lenders, solicitors, and settlement teams.
• Maintain accurate file notes, documentation, and WIP pipeline.

Skills

English communication

Attention to detail

Time management

Tools

ApplyOnline

Simpology

LoanApp

CoreLogic / RP Data

Job description

Job Description

MA Financial Group is a global alternative asset manager specializing in private credit, real estate, and hospitality investments. We deliver tailored lending solutions across the property, corporate, and specialty finance sectors, supported by a full suite of corporate advisory services.

In this role, you’ll work closely with Finsure—one of Australia’s fastest‑growing and most reputable mortgage groups.

At Finsure, you become a trusted partner to high-performing Australian mortgage brokers. The organization is recognized for its strong operational processes, long-standing broker relationships, and clear career pathways for offshore mortgage professionals.

If you already have hands‑on experience in Australian mortgages and are looking for a day‑shift role with steady workloads, career stability, and opportunities to grow beyond processing, this position is an excellent fit for you.

Job Overview

We are looking for an experienced Australian Mortgage Loan Processor to support Australian mortgage brokers end-to-end.

If you have worked with ApplyOnline, Australian lender portals, and AU credit policies, this is a stable, long-term opportunity with day shift hours and clear career progression.

Key Responsibilities

Loan Processing & Broker Support

• Review fact finds, client notes, and loan scenarios
• Prepare and submit loan applications via CRM and ApplyOnline
• Identify missing documents and follow up with brokers/clients
• Ensure accuracy and compliance with lender policies
• Manage valuations, credit conditions, and lender requests
• Provide regular status updates to brokers and clients

Approval & Settlement

• Review conditional and formal approvals
• Ensure all conditions are met before settlement
• Coordinate discharge authorities for refinances
• Liaise with lenders, solicitors, and settlement teams
• Maintain accurate file notes, documentation, and WIP pipeline
• Meet internal SLAs and service standards

Qualifications & Experience (Must-Have)

• Minimum 1 year experience in Australian residential mortgage processing
• Strong understanding of Australian lender credit policies
• Working knowledge of NCCP, BID, AML/CTF
• End-to-end loan processing experience (lodgement to settlement)
• Hands‑on experience using ApplyOnline (required)
• Experience with Australian lender portals
• Exposure to complex loans (self‑employed, trusts, multiple securities)
• Understanding of living expenses, servicing, and credit assessment
• Experience using CoreLogic / RP Data or similar valuation tools
• Strong English communication skills (written and verbal)
• High attention to detail and time management skills

Systems & Platforms

• Mortgage CRMs: Infinity, MyCRM, BrokerEngine, Mercury etc..
• Lodgement tools: ApplyOnline, Simpology, LoanApp
• Australian lender portals
• Valuation platforms: CoreLogic, RP Data
• Credit bureaus: Equifax

Who Thrives at Finsure

• Mortgage CRMs: Infinity, MyCRM, BrokerEngine, Mercury etc..
• Lodgement tools: ApplyOnline, Simpology, LoanApp
• Australian lender portals
• Valuation platforms: CoreLogic, RP Data
• Credit bureaus: Equifax

Why Apply for this Role?

• Competitive salary package (based on AU mortgage experience)
• Weekends off. Day shift & weekday schedule only
• Hybrid work arrangement
• HMO from Day 1 with 1 free dependent
• 24/7 wellbeing & mental health support
• 13th Month Pay (prorated)
• Fully paid AU mortgage training
• Clear career progression (Senior Processor, QA, Team Lead)
• Modern, spacious office
• Employee referral incentives
• Inclusive, supportive, and professional work culture
• Australian Mortgage Loan Processor

Requirements