Audit Operations Specialist

Arch Global Services (Philippines) Inc.; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

Arch Global Services (Philippines) Inc. is seeking fresh graduates for a full-time on-site role in Cebu. The position requires a Bachelor's degree or equivalent experience in insurance. Responsibilities include quality reviews of audits and collaborating with external auditors. Ideal candidates will have strong analytical, problem-solving, and communication skills. Attention to detail, organization, and the ability to self-direct are essential. Join a supportive team environment and start your career in insurance with us.

Qualifications

• Collaborative and team-oriented mindset.
• Customer-focused with strong attention to detail.
• Well organized with the ability to prioritize duties and multi-task.

Responsibilities

• Perform quality review of multi-state Workers Compensation, General Liability, and Auto audits.
• Review audits completed by vendors and staff auditors to ensure compliance.
• Pull and analyze WC experience modifications using NCCI and state websites.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Written communication

Verbal communication

Education

Bachelor’s degree or equivalent industry experience in insurance

Job description

On-site - Cebu Fresh Graduate/Student Bachelor Full-time

Job Description

This position reports to the Premium Audit Operations Manager and coordinates the processing of low to moderate complexity premium audits with assistance from the Operations Manager. The role includes producing audit statements of earned premium based on completed field audits received from staff premium auditors and vendors, transacting premium audit processing steps such as review, entry, processing, invoicing, and billing. The position also collaborates with external audit vendors, staff auditors, and both regional and corporate team resources to ensure all service level commitments are met.

Responsibilities

• Perform quality review of multi‑state Workers Compensation, General Liability, and Auto audits.
• Review audits completed by vendors and staff auditors to ensure compliance with unique captive specifications.
• Pull and analyze WC experience modifications using NCCI and Independent Bureau state websites.
• Calculate audit premium and manually calculate Auto and General Liability surcharges.
• Data entry and quality check across multiple systems.

Qualifications

• Bachelor’s degree or equivalent industry experience in insurance.
• Collaborative and team‑oriented mindset.
• Customer‑focused with strong attention to detail.
• Well organized with the ability to prioritize duties and multi‑task across captives.
• Strong analytical and problem‑solving skills.
• Strong written and verbal communication skills.
• Self‑directed with personal accountability and sense of urgency.