Audio Transcription Analyst (5months)

TELUS Digital Philippines; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

TELUS Digital Philippines is seeking a meticulous transcriptionist to convert audio to written text. You will follow strict guidelines, apply formatting rules, and ensure accuracy across diverse recordings.

Ideal candidates bring strong listening, attention to detail, and the ability to work independently while meeting turnaround times. Familiarity with transcription platforms helps, and confidentiality is essential in handling project data.

Qualifications

• 2+ years transcription or related experience is a plus.
• Strong written and verbal communication skills.
• Excellent listening and comprehension abilities.
• High attention to detail and accuracy.
• Able to follow detailed guidelines consistently.
• Good typing and computer skills.
• Capable of independent work and workload management.
• Experience with audio transcription or AI/data annotation is helpful.
• Familiarity with transcription platforms and tools.
• Able to understand various accents and audio conditions.

Responsibilities

• Listen to audio recordings and accurately transcribe spoken content.
• Follow transcription guidelines, formatting rules, and project instructions.
• Identify words, phrases, pauses, and audio elements when required.
• Maintain consistency and accuracy across tasks.
• Handle varying audio qualities, accents, and speaking speeds.
• Meet productivity, accuracy, and turnaround-time targets.
• Escalate unclear audio per procedures.
• Maintain confidentiality of recordings and project data.

Skills

Strong written and verbal comms

Excellent listening

Attention to detail

Follow instructions

Typing and computer skills

Independence/workload management

Tools

Transcription tools

Job description

Key responsibilities

• Listen to audio recordings and accurately transcribe spoken content into written text.
• Follow established transcription guidelines, formatting rules, and project-specific instructions.
• Accurately identify words, phrases, pauses, and other relevant audio elements when required.
• Maintain consistency and accuracy across assigned transcription tasks.
• Handle different audio qualities, accents, speaking speeds, and conversational styles.
• Meet assigned productivity, accuracy, and turnaround-time requirements.
• Escalate unclear or ambiguous audio according to established procedures.
• Maintain confidentiality of all audio recordings and project-related information.

About you

• 2+ years of previous transcription, data annotation, content moderation, or similar experience is an advantage.

• Strong written and verbal communication skills.
• Excellent listening and comprehension skills.
• Strong attention to detail and accuracy.
• Ability to follow detailed instructions and guidelines consistently.
• Good typing and computer skills.
• Ability to work independently and manage assigned workload.

• Experience working with audio transcription or AI/data annotation projects.
• Familiarity with transcription tools and platforms.
• Ability to understand different accents, speech patterns, and audio conditions.