Associate Webcast Producer

Equiniti; Makati; Vor Ort; PHP 300.000 - 540.000; Vollzeit

Zusammenfassung

Equiniti in the Philippines (Makati) seeks a live webcast production coordinator to manage end-to-end webcast sessions, recordings, and live trainings for Notified Streaming products. You will serve as the main point of contact and ensure client sessions run smoothly.

The role requires strong communication, organization, and basic IT/network familiarity. You will collaborate with Webcast Managers and support post-event processing and feedback to improve future sessions.

Qualifikationen

• Bachelor's degree in Communications, Film, Marketing or related field.
• 1–2 years of webcasting or video production.
• 1 year of project coordination desirable.
• Strong communication and multitasking abilities.
• Good knowledge of Microsoft Office; Adobe suite desirable.

Aufgaben

• Act as the main point-of-contact for the live production of webcasts, recordings and live trainings for Notified Streaming Products.
• Learn and stay current with the live webcasting aspects of all Notified streaming products.
• Understand workflows related to Notified platforms and all webcasting types.
• Employ those workflows as appropriate for client sessions.
• Work with Webcast Managers to ensure all client requests are fulfilled.
• Use platform knowledge to troubleshoot issues quickly and decisively.
• Escalate problems quickly and accurately.
• Provide a high level of customer support during live webcast sessions, focusing on client needs and building a rapport with speakers and client stakeholders.
• Process webcast media to client specifications after live webcasts conclude; provide detailed feedback about the status of ongoing and completed events.
• Help to support configuration and other projects as needed.

Kenntnisse

Strong communication skills

Multi-lingual

Organizational skills

Live streaming knowledge

IT basics

Ausbildung

Bachelor's degree in Communications/Film/Marketing or related field

Tools

MS Office

Adobe Photoshop

Illustrator

Dreamweaver

Jobbeschreibung

Management Level

H

Essential Duties

• Act as the main point-of-contact for the live production of webcasts, recordings and live trainings for Notified Streaming Products
• Learn and stay current with the live webcasting aspects of all Notified streaming products
• Understand workflows related to Notified platforms and all webcasting types
• Employ those workflows as appropriate for client sessions
• Work with Webcast Managers to ensure all client requests are fulfilled
• Use platform knowledge to troubleshoot issues quickly and decisively
• Escalate problems quickly and accurately
• Provide a high level of customer support during live webcast sessions, focusing on client needs and building a rapport with speakers and client stakeholders
• Process webcast media to client specifications after live webcasts concludeProvide detailed feedback about the status of ongoing and completed events
• Help to support configuration and other projects as needed

Minimum Qualifications

• Bachelor's Degree from accredited college or university in Communications, Film, Marketing or a related field. Experience in similar position may be substituted for educational requirements
• 1-2 year of webcasting, video production or other content or creative production
• 1 year of project coordination experience is desirable
• Strong communication skills, both verbal and written, multi-lingual is a plus
• Strong organization skills and the ability to multi-task
• Knowledge of Microsoft Office Suite required
• Knowledge of Adobe Suite of Applications (Photoshop, Illustrator, Dreamweaver) desirable
• Strong understanding of computer hardware and AV peripherals
• Basic understanding of networking and IT systems desirable
• Video Encoding Experience desirable
• Knowledge/Experience of Live Streaming / On-Demand Streaming desirable

Please note any offer of employment is subject to satisfactory pre-employment screening checks.