We’re looking for an Associate Director, Regulatory Remediation and Controls to join our ICS team at MBPS. In this role, you are expected to provide strategic leadership and oversight to a high-performing team, collaborate with senior leadership to execute strategic initiatives, influence policy optimization, and maintain a proactive regulatory posture through internal audits and control testing.
Position Responsibilities:
- Regulatory Remediation Leadership: Lead global coordination and execution of regulatory remediation strategies, ensuring preparedness through mock examinations and tracking of regulatory actions.
- Regulatory Engagement Management: Lead regulatory examinations and audits, ensuring readiness and timely, accurate responses through comprehensive planning and stakeholder engagement.
- Business Continuity & Risk Resilience: Oversee the development of Business Continuity Plans for regulatory functions, ensuring critical processes are identified and continuity strategies are robust.
- Control Design & Optimization: Drive the design and implementation of scalable preventative controls, ensuring accountability and automation of control testing for high-risk areas.
- Regulatory Posture & Controls Oversight: Maintain a proactive regulatory posture by auditing and improving compliance controls to ensure alignment with regulatory requirements.
- Remediation & Corrective Action Oversight: Oversee the development and implementation of corrective action plans, ensuring they are sustainable and aligned with root cause analysis.
- Leadership: Provide strategic direction and oversight for a high-performing team, ensuring alignment with regulatory requirements and business objectives through effective issue management, policy influence, and stakeholder engagement.
- People Management: Develop a high-performing compliance team through goal setting, coaching, and fostering a culture of innovation and diversity, while ensuring readiness and capability through structured training.
- Strategic Leadership & Collaboration: Collaborate with business leaders to embed compliance strategies into operations, promoting a culture of compliance through leadership engagement.
- Stakeholder Engagement & Reporting: Build strong relationships with compliance teams and regulators, delivering actionable insights and reports on regulatory trends and compliance risks.
Required Qualifications:
- At least 10 years of experience in regulatory compliance, governance, audit, or risk management within financial services (insurance, banking, or related sectors).
- Deep understanding of the financial services industry and regulatory landscape, with experience in regulatory examinations and remediation programs.
- Solid background in data analysis, compliance control frameworks, and an understanding of global regulatory frameworks. (e.g., OSFI, BSP, IC, HKMA, MAS, SEC, PBoC, NAIC, etc.).
- Bachelor’s degree in Business, Law, Risk Management, or related field; advanced degree preferred.
- Demonstrated ability to lead and develop high-performing teams and manage complex workflows with strong organizational skills.
Preferred Qualifications:
- Professional certifications (e.g., LLB, MBA, CISA, CIA, CAMS, CRCM, CBCP) are highly desirable.
- Experience in controls documentation, regulatory coordination, stakeholder communication, and corrective action planning.
- Proficiency in data analysis and reporting tools, such as Excel and Power BI, with project management experience.
- Exceptional written and verbal communication skills, with expertise in negotiation, influence, and relationship management.
- Strong analytical and problem-solving capabilities, with a data-driven approach and unwavering ethical standards.
- Proven ability to work independently and collaborate across all organizational levels.
Manulife is an Equal Opportunity Employer. At Manulife / John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.