About Archer Professional Services
Archer Professional Services partners with organisations across all industries to help them achieve a real return on their investment in Archer's platform. Our team delivers end-to-end consulting and technical solutions, from initial configuration through to go‑live and beyond, ensuring clients can manage risk, meet compliance obligations, and make smarter decisions.
Job Details
Location: Manila, Philippines
Reports To: PS Manager, APJ
Focus Area: Archer GRC Product Suite
Travel: Occasional (passport required)
Description
This role sits within the APJ PS team and is dedicated to the Archer GRC product suite. You'll be working at the cutting edge of what the platform can do, alongside talented colleagues and directly with clients across SEA.
As an Associate Consultant 2, you will be a hands‑on delivery practitioner: configuring, integrating, and testing Archer GRC solutions for a diverse portfolio of enterprise clients. You will represent Archer in every client interaction, build trusted relationships with technical counterparts, and play an active role in transitioning customers to successful, sustainable operations.
This is a great role for someone who is technically curious, loves working with clients, and wants to deepen their expertise in GRC and a GRC platform in a collaborative, fast‑moving team environment. You don't need to have done it all before, but you do need to be eager to learn, adaptable, and committed to delivering quality outcomes.
Key Responsibilities
- Configure, integrate, and test Archer GRC solutions for clients, including initial platform setup, data integration (CSV, XML), workflow configuration and web forms‑based data capture.
- Conduct client walkthroughs and training sessions, both on‑site and remotely; represent Archer professionally in all client, partner, and internal interactions.
- Support clients as they move from project delivery into business‑as‑usual operations, including knowledge sharing, technical documentation, issue resolution and post‑deployment support.
- Develop and maintain a strong command of the Archer GRC services portfolio, integration technologies and delivery methodology; achieve and maintain Archer GRC certifications.
- Assist the pre‑sales process from time to time, explaining Archer GRC services and capabilities to prospective clients and supporting the broader team in scoping and positioning.
- Build effective working relationships with technical counterparts across Archer, client organisations and partner teams; foster trust through consistent, quality delivery.
- Maintain accurate time recording in line with published procedures; keep management informed of project progress and promptly flag any emerging issues or risks.
- Stay current with GRC trends, relevant industry developments and emerging technologies; bring fresh insights back to the team and into client conversations.
Core Requirements
- Bachelor's degree, ideally in a technical discipline, or 2+ years of relevant technical experience in medium‑to‑large enterprise environments.
- Solid understanding of business process, web forms‑based data capture, workflow design, data integration (CSV and XML), and relational databases.
- Excellent verbal and written English and Filipino communication skills, including the ability to produce clear technical documentation and operational guides.
- Sound business and technical judgment, with strong analytical skills and the ability to draw practical conclusions from complex or incomplete information.
- Demonstrated client‑facing experience in application development, configuration and/or testing, ideally on a GRC platform or similar enterprise software.
Preferred Skills
- Prior experience with Archer consulting or GRC‑related project implementations.
- Relevant certifications such as CISSP, CISA or CISM.
- Experience working in both Agile and Waterfall delivery environments.
Who You Are
- Enthusiastic & Energetic – Bring genuine enthusiasm to your work; you enjoy working with others, solving problems, juggling multiple tasks, and can show it.
- Client‑Focused – Deliver real value to clients; motivated by their satisfaction and take ownership of getting them to a great outcome.
- Organised & Productive – Stay on top of competing priorities without dropping the ball, act with an appropriate sense of urgency and keep things moving.
- Technically Curious – Comfortable navigating multiple technology domains and enjoy learning new platforms, tools and approaches; new GRC or AI technology excites you.
- Adaptable & Fast‑Learning – New situations and new technologies don't phase you; get up to speed quickly and apply what you learn effectively.
- Analytically Sharp – Absorb information, see patterns, and draw useful conclusions, even when the picture isn't complete.
- Collaborative & Inclusive – Work well in diverse, distributed teams across cultures, geographies and time zones; approachable, share freely, and make the team better.