Assistant Retail Store Manager - Laoag, Ilocos

WHR Global Consulting; Ilocos Norte; On-site; PHP 391,000 - 558,000; Full time

Job summary

WHR Global Consulting in the Philippines is seeking an Assistant Retail Store Manager to support the Store Manager in daily operations, drive sales, and uphold a premium customer experience on the shop floor.

You will guide Retail Sales Experts, assist in store-level reporting, and ensure partner program execution. In the Store Manager’s absence, you’ll assume full responsibility for store operations while maintaining high standards of visual merchandising and inventory accuracy.

Qualifications

• Bachelor’s degree or equivalent experience.
• Fluent in English, both written and spoken.
• At least 1 year of sales experience.
• At least 1 year of leadership experience.
• Excellent sales presentation skills and ability to build strong customer relationships.
• Strong interpersonal and communication skills.
• Team-oriented and service-minded attitude.
• Proven track record of achieving and exceeding sales targets.
• Analytical and problem-solving abilities.
• Proficient in inventory management and retail sales processes.
• Basic proficiency in Microsoft Office.
• Flexible to work varied schedules, including weekends and holidays.
• Prior sales experience required.
• Experience with premium FMCG/retail brands is an advantage.

Responsibilities

• Assist Store Manager in daily store operations and sales objectives.
• Lead on the sales floor and guide Retail Sales Experts.
• Support store-level reporting and partner program execution.
• In manager's absence, assume full store operations responsibility.
• Maintain high standards in visual merchandising, inventory management, and customer service.

Skills

Fluent English

Sales leadership

Sales targets

Interpersonal communication

Team leadership

Customer relationships

Analytical skills

Microsoft Office

Inventory management

Problem solving

Learning mindset

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Work Schedule: Dayshift | Shifting schedule

Work Location: SM

The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role plays a key part in driving sales performance, ensuring operational compliance, and maintaining high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.

Minimum Qualifications

• Bachelor’s degree (or equivalent experience)
• Fluent in English, both written and spoken
• At least 1 year of sales experience
• At least 1 year of leadership experience
• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
• Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
• Team-oriented, pleasant, and service-minded attitude
• Demonstrated track record of achieving and exceeding sales targets; results-driven
• Highly motivated by challenges and collaborative in approach
• Strong analytical and problem-solving abilities
• Proficient in inventory management and retail sales processes
• Passion for continuous learning and adherence to company’s Sales Guidance
• Basic proficiency in Microsoft Office applications
• Flexibility to work varied schedules, including weekends and holidays
• Prior sales experience required
• Previous experience in retail sales, customer service, or customer relations strongly preferred
• Experience working with premium FMCG or retail brands is an advantage