Assistant Retail Store Manager - Davao

WHR Global Consulting; Davao City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A retail consulting company in Davao City is seeking an experienced Assistant Retail Store Manager. This role supports the Store Manager in overseeing daily operations, drives sales performance, and ensures high customer service standards. Ideal candidates will possess a bachelor’s degree, strong communication skills, and prior retail experience. They will lead initiatives on the sales floor and maintain visual merchandising and inventory standards. Flexibility to work varied schedules is required.

Qualifications

• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships.
• Demonstrated track record of achieving and exceeding sales targets.
• Prior Sales Experience Required.

Responsibilities

• Support the Store Manager in overseeing daily store operations.
• Lead on the sales floor and provide guidance to the Retail Sales Experts.
• Maintain high standards in visual merchandising, inventory management, and customer service.

Skills

Fluent in English

Strong interpersonal skills

Sales presentation skills

Analytical abilities

Problem-solving abilities

Education

Bachelor’s degree (or equivalent experience)

Tools

Microsoft Office applications

Job description

Overview

The Assistant Retail Store Manager supports the Store Manager in overseeing daily store operations to ensure sales and operational objectives are met while delivering a premium customer experience. This role drives sales performance, ensures operational compliance, and maintains high standards in visual merchandising, inventory management, and customer service. The Assistant Retail Store Manager acts as a leader on the sales floor, providing guidance to the Retail Sales Experts, assisting in store-level reporting, and ensuring partner program execution. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store’s operations.

Responsibilities

• Support the Store Manager in overseeing daily store operations to meet sales and operational objectives and deliver a premium customer experience.
• Lead on the sales floor and provide guidance to the Retail Sales Experts.
• Assist in store-level reporting and ensure partner program execution.
• Maintain high standards in visual merchandising, inventory management, and customer service.
• In the absence of the Store Manager, assume full responsibility for store operations.

Qualifications

• Bachelor’s degree (or equivalent experience)
• Fluent in English, both written and spoken
• Professional appearance with excellent sales presentation skills and ability to build strong customer relationships
• Strong interpersonal and communication skills; able to convey complex messages in a clear, simple manner
• Team-oriented, pleasant, and service-minded attitude
• Demonstrated track record of achieving and exceeding sales targets; results-driven
• Highly motivated by challenges and collaborative in approach
• Strong analytical and problem-solving abilities
• Proficient in inventory management and retail sales processes
• Passion for continuous learning and adherence to company’s Sales Guidance
• Basic proficiency in Microsoft Office applications
• Flexibility to work varied schedules, including weekends and holidays
• Prior Sales Experience Required
• Previous experience in retail sales, customer service, or customer relations strongly preferred
• Experience working with premium FMCG or retail brands is an advantage