Assistant Merchant Risk (Project Based)

NTT DATA Payment Services Philippines, Inc.; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading payment services provider in Makati is looking for a detail-oriented individual to support the merchant onboarding process. You'll review merchant applications, collaborate with internal teams, and maintain organized records while ensuring compliance with policies. This role is ideal for those with experience in document review or fresh graduates with a college degree. Proficiency in Microsoft Office, especially Excel, is required. Join the fast-paced environment at this innovative company.

Qualifications

• Experience in merchant underwriting and document review preferred.
• Proficiency in Microsoft Office tools required.
• Strong communicator in Filipino and English.

Responsibilities

• Review and validate merchant applications for completeness.
• Maintain accurate merchant records via internal trackers.
• Coordinate with external partners to follow up on applications.

Skills

Merchant underwriting

Microsoft Office proficiency

Strong communication skills

Detail-oriented

Team player

Education

College degree or diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Role Summary

This role supports the merchant onboarding process for NTT Data Payment Services Philippines, Inc. by conducting thorough reviews of merchant applications. You’ll ensure all submitted documents and details are complete and accurate in line with company risk and credit guidelines. The role also involves coordinating with internal teams and partner banks to support a smooth and efficient onboarding experience.

Job Responsibilities

• Review and validate merchant applications and supporting documents to ensure completeness and compliance with the merchant risk policies of NTT Data Payment Services Philippines, Inc.
• Maintain accurate and organized merchant records via internal trackers and shared drives.
• Coordinate with external partners (e.g., partner banks) to follow up on applications or clarify discrepancies.
• Collaborate with internal teams (Sales, Operations, Finance) to ensure onboarding requirements are met.
• Assist with administrative tasks related to merchant risk (e.g., organizing files, updating logs).
• Perform other related tasks as assigned by the Merchant Risk Head or immediate supervisor based on evolving business needs.

Qualifications

• Preferably with experience in merchant underwriting and document review
• Amenable to work on a project-based role.
• Proficient in Microsoft Office tools—especially Excel, Word, and PowerPoint.
• Strong communicator, both in Filipino and English.
• Detail-oriented, organized, and capable of managing multiple tasks independently.
• A strong team player who can thrive in a fast-paced environment.
• Open to fresh graduates; diploma or college degree holder required.
• The responsibilities of this role may evolve depending on business needs and team priorities across the NTT Data Group of Companies.