Assistant Manager - GC UK Overseas Settlements

HSBC; Philippines; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

HSBC is seeking an Assistant Manager for GC UK Overseas Settlements in Quezon, PH. The role involves managing high-value settlement instructions with strong controls, leading a team under time pressure, and maintaining relationships with institutional clients and brokers.

Hybrid work style offers a balance between on-site supervision and remote collaboration. The position requires a bachelor’s degree and solid English communication, analytical and organizational skills, with a focus on risk and

Qualifications

• Bachelor degree in business, finance or related discipline.
• Knowledge in MS Excel and Macro is a plus.
• Able to prioritize tasks and manage time with excellent attention to detail.
• Excellent communication skills in written and spoken English.
• Strong interpersonal, analytical and problem solving skills.
• Client facing and negotiation skills with internal and external stakeholders.

Responsibilities

• Ensure timely processing of instructions and adherence to controls to prevent processing risk.
• Handle high volume and high value transactions accurately and under time pressure.
• Escalate operational risks foreseen during processing of tasks.
• Participate and suggest improvements to improve process mechanics.
• Build trusting relationships with internal and external clients/stakeholders.
• Accommodate a broad understanding of all settlement processes and sub custody specs and allocate work daily to Processing Executives.

Skills

Communication

Interpersonal skills

Analytical thinking

Problem solving

Time management

Education

Bachelor's degree in business, finance or related discipline

Tools

MS Excel

Macro

Job description

Assistant Manager - GC UK Overseas Settlements

Location: Quezon, National Capital Region (NCR), PH, 1101

Brand: HSBC

Role Workstyle: Hybrid Worker

Date: 28 Aug 2026

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Manager - GC UK OVERSEAS SETTLEMENTS.

• Ensure timely processing of instructions and adherence to controls in place to prevent processing risk.


• Able to handle high volume and high value transactions accurately and under time pressure.


• Timely escalation of operational risks foreseen during processing of tasks, as and when exceptions are detected which can lead to client impact.


• Actively participate and suggest improvements which can improve the process mechanics.


• Builds trusting relationships with internal and external clients/stakeholders.


• Settlements processing teams serves Institutional Clients, Brokers, Sub Custodians (Agents), Fund Managers, Banks, and other financial institutions.


• Acquire a broad understanding of all the settlement processes and sub custody specifications and to allocate work on a daily basis to Processing Executives. The team also covers stock transfers, foreign exchange and ensures enquiries and instructions are dealt with promptly and accurately.


• Plan capacity daily and intra-day based on projections and volume analysis and allocate/reallocate resources within the team.


• Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements.


• Understand MI requirements enough to be able to produce, analyze and interpret MI. Provide leadership to team assigned, consistent with Group and Company policies and standards.


• Lead a cohesive team, working in a supportive team environment driven by people centric values. Motivate and to ensure effective development of individuals to meet business targets.


• Team Managers are responsible for managing operational risk, including its identification, assessment, mitigation and controls, loss identification and reporting in accordance with the Operational Risk Management Framework

Requirements

• Bachelor degree holder in business, finance or related discipline


• Knowledge in MS Excel and Macro is a plus


• Able to prioritize tasks and manage time well and with excellent attention to detail.


• Excellent communication skills in written and spoken English


• Strong interpersonal, analytical and problem solving skills


• Client facing and negotiation skills in dealing with internal and external stakeholders

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.