AroFlo & Administration Coordinator

Boomering Inc.; Philippines; On-site; PHP 446,000 - 614,000; Full time

Benefits offered by this job

Leadership team

Competitive salary

Desktop setup + backup internet

Medical assessment

HMO on first day

Leaves: 15Vacation 5Sick

Annual reviews

Referral incentives

Employee loan facilities

Social clubs

Company events

Statutory benefits

Job summary

Boomering Inc. is seeking an AroFlo & Administration Coordinator to work from home in the Philippines. The role focuses on enhancing AroFlo usage, maintaining documents, and creating user guides to improve administrative workflows.

You will support onsite employees remotely, troubleshoot basic issues, and look for practical improvements to processes. Strong English communication and independence are essential.

Qualifications

• Hands-on AroFlo experience is essential.
• Experience configuring documents, forms and workflows in AroFlo.
• Ability to create user guides, SOPs and training materials.
• Strong admin and document management skills.

Responsibilities

• Manage and maintain the AroFlo system and related documentation.
• Integrate PDF and Word documents into AroFlo.
• Organise and maintain compliance and risk management records.
• Configure forms so employees can access and sign off easily.
• Develop clear user guides and procedures for employees.
• Provide phone-based support for onsite staff on AroFlo.

Skills

AroFlo expertise

Administration

Document management

PDF & Word proficiency

User guides & SOPs

Troubleshooting

English communication

Independent work

Remote support

Education

College degree

Business Admin / IT

Job description

Position Title: AroFlo & Administration Coordinator
Work Set-up: Work from Home
Schedule: AU Shift | Monday-Friday | 7:00 AM - 4:00 PM PHT
Holiday: NT-AU Holidays
Salary Package: Php40,000- Php55,000
JOB DESCRIPTION FOR AN AROFLO & ADMINISTRATION COORDINATOR

Our client is an established Australian electrical and renewable energy business supporting solar, battery, commercial electrical and remote projects.

The AroFlo & Administration Coordinator will take primary responsibility for supporting and improving the business' use of AroFlo while also providing general administrative support. The role will help the team make better use of AroFlo by maintaining documents and workflows, creating clear user guides, supporting onsite employees, troubleshooting basic system issues and identifying opportunities to improve administrative processes.

This role is ideal for someone with strong hands-on AroFlo experience who is curious about the platform, confident supporting users and capable of turning business processes into practical, easy-to-use system workflows and documentation.

Qualifications & Skills

• Previous hands-on experience using AroFlo is essential.
• Experience administering, configuring or improving documents, forms and workflows within AroFlo.
• Strong understanding of AroFlo beyond basic day-to-day user functionality is highly desirable.
• Experience creating user guides, SOPs, process documentation or training materials.
• Strong administration and document management skills.
• Confident working with PDF and Word documents.
• Strong computer literacy with the ability to learn, explore and troubleshoot systems.
• Coding or other relevant technical experience is highly desirable but not essential.
• Good verbal and written English communication skills.
• Ability to explain technical processes clearly and patiently to employees.
• Comfortable providing phone-based support to employees working onsite.
• Strong attention to detail and organisational skills.
• Practical, proactive, curious and solutions-focused approach to work.
• College graduate, preferably in Business Administration, Information Technology, Office Administration or a related field.
• Comfortable working independently in a remote environment while maintaining consistent communication with the client.

Responsibilities

• Manage and maintain the business' AroFlo system, ensuring information, documents, forms and workflows are organised, accurate, accessible and up to date.
• Integrate existing PDF and Word documents into AroFlo.
• Upload, organise and maintain compliance documentation, risk management documents, test procedures and other operational records.
• Configure documents and forms within AroFlo so employees can easily access them, enter information, update details and complete required sign-offs.
• Maintain an organised and user-friendly document structure within AroFlo.
• Explore AroFlo functionality and identify opportunities for the business to make better use of the platform and its available features.
• Review and improve administrative processes and document workflows within AroFlo.
• Develop clear user guides, procedures and instructions to help employees effectively use AroFlo.
• Provide employees with guidance on accessing and completing documentation through AroFlo.
• Provide phone-based technical support to onsite employees when they require assistance with AroFlo or related documentation.
• Troubleshoot basic AroFlo, workflow and document-related issues.
• Identify opportunities to streamline processes and make AroFlo easier and more efficient for the wider team to use.
• Use coding or other technical skills, where applicable, to assist with system improvements or customisation.
• Provide general administrative support to the business as required.

We're looking for someone who enjoys improving systems, making processes easier for people to follow and helping a team get more value from the tools they already use. You'll take ownership of AroFlo administration and documentation, support employees when they need help, and look for practical ways to improve workflows and usability. Alongside this systems focus, you'll also provide general administrative support where needed.

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.

Our mission is to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and a collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.