Area Manager | Pampanga

Alfamart Trading Philippines, Inc.; Pampanga; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Alfamart Trading Philippines, Inc. in Pampanga seeks an Area Manager to supervise multiple retail locations, driving profitability, people management, and operational excellence.

You will lead inventory, data management, store displays, and cross-functional teams, with a focus on cost control, scheduling, and customer service; willingness to work shifts and holidays is required.

Qualifications

• Graduate of any Business or related course.
• Have 3-4 years of experience, ideally with a background in Operations Management.
• Bring retail industry expertise (a plus!).
• Excel in SWOT analysis, forecasting, and sales/cost analysis.
• Are driven by goals and consistently deliver high-quality results.
• Communicate effectively and work seamlessly across teams.
• Thrive on solving complex problems with analytical and critical thinking.
• Possess strong business acumen and leadership skills, collaborating with senior leaders.
• Are flexible to work shifts, weekends, and holidays.
• Willing to report and be assigned at Alfamart Distribution Center in Mexico, Pampanga.

Responsibilities

• As an Area Manager, you are in charge of the general supervision of several and different retail locations of the company.
• Lead people management, cash operations, and physical inventory control.
• Oversee data management, store display and maintenance, supply chain, and other related activities.
• Track and implement store financial quotas, analyze sales trends, and promote profitability.
• Review store sales numbers, inventory costs, and expenses to maximize profits.
• Forecast sales and inventory needs, and conduct periodic inventory analysis.
• Reinforce company policies, procedures, and SOPs across stores.
• Ensure staffing needs are met, schedule management, and performance improvement.
• Maintain high service standards and resolve customer or staff issues promptly.

Skills

SWOT analysis

Forecasting

Sales/cost analysis

Education

Bachelor's degree in Business or related

Tools

Excel

Job description

ABOUT US:

Being part of a dynamic organization is one of the secrets of career success. Alfamart is the first and only Super Minimart in the Philippines that is designed to serve the needs of local Filipino neighborhoods & communities. Join the fastest-growing chain as we expand across the Philippines!

Who are we looking for:

As an Area Manager, you are expected to be in charge of the general supervision of several and different retail locations of the company. The function involves a broad spectrum of activities to ensure excellent execution. Activities involve people management, cash operations, physical inventory, data management, store display and maintenance, supply chain and others.

Sales and Profitability

• Track and implement financial quotas for the store and staff based on the stated financial goals of the business.

• Promote profit of store operations by analyzing sales trends and making data-backed decisions

• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Cost Management

• Review store sales numbers, cost of inventory, operational expenses and inventory loss.

• Develop a plan to suggest to management how each store could improve in order to maximize profits and reduce loss at the store level.

• Maximize profits through proper inventory management and staffing. Manage all expense within established budget

Inventory Analysis

• Forecast sales figures and inventory requirements for each location.

• Conduct a periodic inventory analysis for each store and using that analysis coupled with sales figures to determine the optimal stock levels.

• Determine how much of each product or brand should be ordered for each store when it should be delivered and encourages ordering protocols to optimize store stock to build sales figures without overstocking.

Store Operations

• Reinforce the Area Coordinators to Implement company policies and procedures, store standards, cash handling; and ensure all company SOPs are complied.

• Assess and identify new opportunities for growth in current and prospective markets.

• Maintains the stability and reputation of the store by complying with legal requirements.

People Management

• Ensure stores are always properly staffed by accurately assessing needs and resolving staffing conflicts.

• Manage scheduling and improve employee performance and retention through regular site visits, performance checks, and customer satisfaction assessments.

• Communicate and implement departmental goals within the branch.

• Produce and communicate daily staff schedules to store crews/leaders.

• Supervise and maintain high service standards by ensuring staff have the resources needed to perform effectively.

• Identify team training needs, provide mentorship, or arrange training sessions.

• Evaluate Area Coordinators’ performance, offering feedback and coaching for improvement.

Decision making

• Decisions are made in a timely manner and according to approved authority.

• Decisions requiring approval of or consultation with superiors are made accordingly.

Customer Service

• Live up the WOW Customer Service by ensuring that customers have a good experience.

• Deal with all issues that arise from staff or customers (complaints, grievances etc.) Be a shining example of well behavior and high performance

What does it take to be part of the team?

• Graduate of any Business or related course

• Have 3-4 years of experience, ideally with a background in Operations Management.

• Bring retail industry expertise (a plus!).

• Excel in SWOT analysis, forecasting, and sales/cost analysis.

• Are driven by goals and consistently deliver high-quality results.

• Communicate effectively and work seamlessly across teams.

• Thrive on solving complex problems with analytical and critical thinking.

• Possess strong business acumen and leadership skills, collaborating with senior leaders.

• Are flexible to work shifts, weekends, and holidays.

• Willing to report and be assigned at Alfamart Distribution Center in Mexico, Pampanga.