AR Specialist - Voice, Logistics (Onsite Cebu)

Gratitude Philippines; Philippines; On-site; PHP 209,000 - 251,000; Full time

Job summary

Gratitude Philippines in Cebu City is seeking an Accounts Receivable Specialist - Voice for a 100% onsite role in IT Part. The position aligns with the Australian Account and requires shifting to Australian timezone (5 am or 6 am).

You will handle customer communication, order tracking, query resolution, and ERP/SAP-supported logistics processes. The role requires a college degree, 1–2 years AR/Procurement experience, and strong English communication.

Qualifications

• College Graduate of any course (preferably Accounting and Business Management)
• At least 1 to 2 years of relevant experience in BPO or non-BPO industry
• For those with BPO experience, must be in a voice account; For non-BPO, open to voice or non-voice
• With hands-on experience in using either ERP or SAP applications
• Proficient in Microsoft Excel skills
• Excellent verbal communication skills with proficiency close to Standard American English
• Candidates with any of the following experience: Accounts Receivable, Procurement, preferably have worked in a Logistics or Forwarding company

Responsibilities

• Handles customer communication, order tracking, query resolution, E-shop order monitoring, and sales order updates, with basic MS Excel skills.
• ERP / SAP applications to support logistics operations, including order processing, shipment tracking, inventory management, and sales order updates.

Skills

Verbal communication

English proficiency

Education

College degree

Tools

SAP

ERP

Job description

Gratitude Philippines in Cebu City is seeking an Accounts Receivable Specialist - Voice for a 100% onsite role in IT Part. The position aligns with the Australian Account and requires shifting to Australian timezone (5 am or 6 am).

You will handle customer communication, order tracking, query resolution, and ERP/SAP-supported logistics processes. The role requires a college degree, 1–2 years AR/Procurement experience, and strong English communication.