AR/Collections Representative - Philippines

First Advantage; Muntinlupa; On-site; USD 12,000 - 18,000; Full time

Job summary

A leading company is seeking an Accounts Receivable Representative in Muntinlupa to handle collections and payment follow-ups. This role requires strong communication and negotiation skills to manage outstanding invoices and maintain client relationships. Ideal candidates should have at least a year of experience in accounts receivable and be willing to work graveyard shifts.

Qualifications

• At least 1 year of experience in accounts receivable or collections.
• Ability to handle difficult conversations with tact.
• Familiarity with accounting software and ERP systems preferred.

Responsibilities

• Manage outstanding customer balances and contact clients regarding overdue invoices.
• Document collection activities and maintain accurate records.
• Collaborate with billing and sales teams to resolve discrepancies.

Skills

Strong communication skills

Negotiation skills

Customer-service mindset

Attention to detail

Organizational skills

Education

Completion of an accounting-related course

Tools

Accounting software

ERP systems

Microsoft Excel

Job description

Position Summary

We are seeking a detail-oriented and proactiveAccounts Receivable Representativeto join our finance team, with a primary focus oncollections and payment follow-ups. This role is responsible for managing outstanding customer balances, initiating contact with clients regarding overdue invoices, and ensuring timely collection of payments. The ideal candidate will have strong communication skills, persistence, and a customer-service mindset to maintain positive client relationships while effectively reducing aged receivables.

Responsibilities

Monitor aging reports and identify delinquent accounts Contact customers via phone, email, or mail to follow up on overdue payments Negotiate payment arrangements and resolve billing disputes Document all collection activities and maintain accurate records Collaborate with the billing and sales teams to resolve account discrepancies Escalate unresolved accounts to management or third-party collection agencies as needed

Required Skills & Qualifications

Strong communication and negotiation skills Ability to handle difficult conversations with professionalism and tact Familiarity with accounting software and ERP systems (e.g., SAP, Oracle, QuickBooks) Proficiency in Microsoft Excel and other Office applications High attention to detail and organizational skills Ability to work independently and manage multiple priorities Willingness to workgraveyard shiftsandduring Philippine holidays

Education & Experience

Completion of anaccounting-related courseis a plus At least1 year of experiencein accounts receivable, credit, or collections

PhysiCaL Requirements

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties and responsibilities.

Must be in good health and physically capable of workinggraveyard shiftson a regular basis Ability to remain alert and focused during extended periods of computer and phone work

Working Environment

5 days on site training Permanent work from home

ADditional Asks (For Posting Purposes)

Additional details as needed for job posting, to be inserted after the summary section in job posting.
(Example: Shift needs, Remote or Specific call outs)

Must be in Manila or nearby provinces (the final interview will be done in the office in Alabang)

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.