Appointment Setter

Cyberbacker Careers; Quezon City; On-site; PHP 156,000 - 268,000; Full time

Job summary

Cyberbacker Careers in the Philippines seeks an Appointment Setter to be the first impression with prospects, engaging leads and sparking interest to set up strong client relationships.

The role involves calling, following up, responding to inquiries via calls, texts, and emails, and updating the CRM while coordinating appointment calendars to optimize scheduling outcomes.

Qualifications

• Excellent English communication skills (verbal and written).
• Comfortable making phone calls, memorizing, and delivering call scripts.
• Strong customer service orientation and listening abilities.

Responsibilities

• Call the maximum number of leads/prospects to schedule appointments with clients.
• Conduct lead follow-ups and nurtures until appointments are set.
• Respond to inbound calls, text messages, and emails from prospects.
• Follow scripts to deliver value propositions and handle objections.
• Update the CRM system with relevant information after each interaction.
• Coordinate and manage the calendar of appointments.

Skills

Persuasive communication

English proficiency

Cold calling

Customer service

Listening skills

Tools

CRM software

Job description

Someone who is a persuasive communicator and thrives on building connections. As an Appointment Setter, you’ll be the first impression—engaging leads, sparking interest, and setting the stage for successful client relationships. With strong communication skills and a results-driven mindset, you turn conversations into opportunities.

Responsibilities

• Call the maximum number of leads/prospects to schedule appointments with clients.
• Conduct lead follow-ups and nurtures until appointments are set.
• Respond to inbound calls, text messages, and emails from prospects.
• Follow scripts to deliver value propositions and handle objections.
• Update the customer relationship management (CRM) system with relevant information after each interaction.
• Coordinate and manage the calendar of appointments.

Requirements

• Excellent English communication skills (both verbal and written).
• Comfortable making phone calls, memorizing, and delivering call scripts.
• Strong customer service orientation and listening abilities.