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Orbit Teleservices Manila; Quezon City; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonus

Career Advancement Opportunities

13th Month Pay and Regular Salary Incr

Paid Training and Paid Time Off

Team Events

Job summary

Orbit Teleservices Manila in Quezon City is hiring for a customer support role. You will handle inquiries through voice and non-voice channels, keep precise records, and ensure customer satisfaction with professional issue resolution.

We offer competitive pay and benefits, HMO from day 1, monthly allowances and bonuses, 13th month pay, paid training, PTO, and team events. On-site work with weekday shifts and weekends off.

Qualifications

• High school graduate or higher; college undergrads welcome.
• BPO experience is a plus but not required.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Skills

Customer support

Record keeping

Issue resolution

Team player

Education

High school diploma

College undergrad

Job description

Jumpstart Your Career with Us – Be the Difference We're Looking For

Are you ready to grow, shine, and make an impact?
We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.

What You’ll Get From Us:

• Competitive Salary Package
• HMO Coverage starting Day 1
• Monthly Allowances & Performance Bonuses
• Opportunities for Career Advancement
• 13th Month Pay and Regular Salary Increases
• Paid Training and Paid Time Off
• Fun Company Events and Team Celebrations

What You’ll Be Doing:

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
• Maintain accurate and updated records in our internal system
• Ensure customer satisfaction by resolving issues professionally and efficiently
• Stay informed on company products, policies, and processes
• Collaborate with the team for continuous improvement and success

You're a Great Fit If You:

• Are a high school graduate or higher (college undergrads welcome)
• BPO experience is a plus but not required
• Willing to work onsite
• Are willing to attend on-site interviews
• Are a fresh grad excited to build a career

Work Schedule:

• Full-time | 8-hour shifts
• Weekdays Only – Enjoy your weekends off

Why Join Us?

Because we don’t just hire employees – we build careers.
When you join our team, you’re joining a workplace that values growth, teamwork, and your well‑being.