Apply now at TTEC Cebu as Customer Service Associate | Earn up to 27k!

TTEC Customer Care Management Philippines Inc; Cebu City; Presencial; PHP 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Tuition reimbursement

Health and wellness incentives

Descripción de la vacante

TTEC Customer Care Management Philippines Inc. in Cebu is seeking a Customer Service Representative to join our onsite team. You will help customers by answering inquiries, researching solutions, and delivering friendly, effective support.

The ideal candidate has completed senior high school (or two years of college), at least 3 months of BPO experience, and strong verbal and written communication. We offer an inclusive culture, development opportunities, and a benefits package.

Formación

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsabilidades

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Conocimientos

Verbal communication

Business writing

Customer service mindset

Computer skills

Educación

Senior high school diploma or two years in college

Herramientas

Computer proficiency

Descripción del empleo

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cebu, Monday to Friday from 10am to 3pm at eBloc Tower 2, Geonson Street, Asiatown IT Park.

What You'll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college
• Must have at least 3 months of BPO experience
• Great verbal communication and business writing skills
• Recognize, apply, and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.