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NeksJob Philippines; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

On-site role

Comprehensive training and support

Job summary

NeksJob Philippines in Quezon City is hiring for an on-site Customer Service Associate to support an international account. No prior experience required; training is provided, and English communication is essential.

You will handle calls, chats, and emails, provide product information, resolve issues, and document interactions in the system. A positive attitude and basic computer skills will help you succeed in a fast-paced, supportive environment.

Qualifications

• High school graduate or above with a customer-focused mindset.
• Strong English communication and problem-solving abilities.
• Willingness to learn new systems and processes.
• Responsive, professional, and capable of handling inquiries.

Responsibilities

• Handle inbound and outbound calls for international clients.
• Provide accurate product/service information to customers.
• Resolve concerns efficiently and professionally.
• Document interactions accurately in the system.
• Participate in comprehensive training and onboarding.

Skills

Customer service

English language

Problem solving

Communication skills

Basic computer skills

Education

High school graduate

Tools

CRM software

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

Handle customer calls via phone, email, or chat

Provide accurate information about products/services to international clients

Resolve customer concerns efficiently and professionally

Document interactions accurately in the system

Requirements

High school graduate or above

Positive attitude and customer-focused mindset

Basic computer skills and ability to learn new systems

Competitive salary with international account premium

Comprehensive training and support

English Language Customer Service Problem Solving