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NeksJob Philippines; Baguio; On-site; PHP 180,000 - 240,000; Full time

Job summary

NeksJob Philippines is seeking candidates for an on-site customer service role in Baguio. No prior experience is required, and a high or senior high school diploma is acceptable for full-time employment.

Training and ongoing support are provided to help you grow in a global client environment. Responsibilities include handling calls, emails, or chats; delivering accurate product/service information to international clients; resolving concerns; and documenting interactions in the system.

Qualifications

• High school graduate or above.
• Strong customer-service mindset.
• Basic computer skills and ability to learn new systems.
• Excellent communication in English.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service

Problem solving

English proficiency

Adaptability

Education

High School Diploma

Job description

On-site - Baguio No Exp Required High/Senior High School Full-time

Responsibilities:

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements:

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support
• English Language Customer Service Problem Solving