Application Support Engineer

Accenture in the Philippines; Mandaluyong; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Accenture in the Philippines is seeking a WebLogic Administration Specialist to manage Oracle WebLogic middleware environments, ensuring stability, performance, security and availability across critical business systems.

You will administer, monitor, and troubleshoot WebLogic 12c/14c, participate in deployments, automate operations, and collaborate with application, infrastructure, and security teams to deliver reliable middleware services in a 24x7 setting.

Qualifications

• Strong experience in Oracle WebLogic Administration (12c/14c) with installation, configuration, deployment, monitoring and performance tuning.
• Unix/Linux administration and shell scripting proficiency.
• Experience with middleware automation and operational scripting.
• Knowledge of WebLogic security, patch management, and disaster recovery processes.
• Experience in production support, incident management, and root cause analysis.
• Familiarity with ITIL-based service management processes.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and collaborate with cross-functional teams.
• Minimum 3 years of experience required.

Responsibilities

• Administer and maintain Oracle WebLogic environments (12c/14c).
• Monitor middleware systems and address performance, availability, and capacity concerns.
• Investigate, troubleshoot, and resolve middleware incidents and production issues.
• Support application deployment, configuration, and release management activities.
• Perform middleware patching, upgrades, and environment maintenance.
• Collaborate with teams to implement improvements and ensure standards and compliance.
• Develop automation scripts to improve operational efficiency.
• Participate in 24x7 production support and on-call rotations as required.
• Conduct system performance tuning, capacity planning, and health assessments.
• Maintain technical documentation, procedures, and disaster recovery plans.
• Support backup and recovery processes to ensure business continuity.
• Provide guidance to junior team members when needed.

Skills

WebLogic Admin 12c/14c

Unix/Linux admin

Shell scripting

Automation scripting

WebLogic security

Incident management

ITIL familiarity

Analytical skills

Verbal communication

Independent worker

Job description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Job Description: WebLogic Administration Specialist Role Description: We are seeking a WebLogic Administration Specialist to manage and support Oracle WebLogic middleware environments, ensuring platform stability, performance, security, and availability. This role is responsible for administering middleware infrastructure, troubleshooting complex issues, supporting application deployments, and driving continuous improvements through automation and best practices. The Specialist will collaborate with application, infrastructure, and security teams to deliver reliable and scalable middleware services.

Key Responsibilities:

• Administer and maintain Oracle WebLogic environments (12c/14c).
• Monitor middleware systems and proactively address performance, availability, and capacity concerns.
• Investigate, troubleshoot, and resolve middleware-related incidents and production issues.
• Support application deployment, configuration, and release management activities.
• Perform middleware patching, upgrades, and environment maintenance.
• Collaborate with application, infrastructure, and security teams to implement system improvements and ensure compliance with organizational standards.
• Develop and maintain automation scripts to improve operational efficiency and reduce manual effort.
• Participate in 24x7 production support and on-call rotations as required.
• Conduct system performance tuning, capacity planning, and health assessments.
• Maintain technical documentation, operational procedures, and disaster recovery plans.
• Support backup and recovery processes to ensure business continuity.
• Provide technical guidance and knowledge sharing to junior team members when needed.

Skills & Qualifications:

• Primary Skill: Strong experience in Oracle WebLogic Administration (12c/14c), including installation, configuration, deployment, monitoring, troubleshooting, and performance tuning.
• Secondary Skills: Proficiency in Unix/Linux administration and shell scripting.
• Experience with middleware automation and operational scripting.
• Knowledge of WebLogic security, patch management, and disaster recovery processes.
• Experience in production support, incident management, and root cause analysis.
• Familiarity with ITIL-based service management processes.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and effectively collaborate with cross-functional teams.
• Minimum 3 year(s) of experience is required