Application SRE, Engineering Operations

Cognizant; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Cognizant in the Philippines is seeking an Application SRE within Engineering Operations to automate software processes, review guidance, and lead diagnostics for faster restoration.

You will update runbooks, scripts, and documentation, apply SRE practices for continuous improvement, and support deployments with strong software engineering and distributed systems knowledge.

Qualifications

• 4-year degree or equivalent in software development or DevOps
• 2-4 years hands-on Python/Java
• 2-4 years orchestration/deployment experience
• Experience with web deployment tech and cloud
• Proven ability to resolve issues independently
• Strong English proficiency

Responsibilities

• Run scripts and automation tasks
• Identify gaps and improvement areas
• Leverage software tools to triage and manage issues
• Write and review SQL queries
• Document runbooks and procedures
• Support product deployments with system engineering focus
• Communicate problems clearly to technical and non-technical audiences
• Collaborate with SMEs for diagnostics

Skills

Python

Java

SQL

Cloud deployment

Automation

Incident management

English proficiency

Documentation

Education

4-year degree or equivalent in software development or DevOps engineering

Tools

Orchestration technologies

Deployment tools

SRE tooling

Job description

Application SRE, Engineering Operations

Job Description

• Utilize software engineering skills to automate software processes
• Review L1 technical guidance and support while developing and troubleshooting software systems based on alerts/escalations
• Use incident command methodologies to lead Subject Matter Experts as needed to provide advanced diagnostics and resolutions for a shorter mean time for restoration of each engineering issue
• Update runbooks, scripts, tools, & documentation for standard IT tasks and procedures
• Execute site reliability engineering (SRE) methodologies for continuous improvement of basic abilities to automate and develop application-specific software
• Provide support for product deployments while developing system engineering, software engineering, system integration, or distributed system architectures.

Responsibilities

• Run common scripts without assistance.
• Determines gaps and areas for improvement within the system.
• Identifies areas for automation as a solution for processes in both the organization and application.
• Ability to leverage software development tools & principles to provide the team with capabilities to better understand, manage and triage issues impacting the business.
• Writes and reviews custom DML statements.
• Provides assistance to other team members by answering questions and writing/updating documentation.
• Proficient understanding of Single Sign-On related functionality.
• Proficient with writing advanced SQL queries to pull complex datasets.
• General understanding of the applications & services they primarily support.
• Clearly articulates problems on both technical and non-technical levels.
• Additional responsibilities, as required.

Experience and Skills

• 4-year degree or equivalent work experience in software development or DevOps engineering.
• 2-4 years of hands-on experience in code (Python & Java preferred).
• 2-4 years of hands-on experience in orchestration and deployment technologies.
• Strong familiarity at working with web deployment technologies including hosted and cloud based.
• Proven track record of applying/recommending the appropriate solutions for issues.
• Proven track record of being able to resolve issues independently
• Strong English proficiency