Application Software Tester

The CBE Group, Inc.; Philippines; Remote; PHP 2,500,000 - 4,063,000; Full time

Benefits offered by this job

Competitive starting wage

Excellent benefits package

401K retirement plan with companymatch

Tuition reimbursement

Paid time off

Ongoing training & support

Career advancement opportunities

Top Workplace recognition

Job summary

CBE Companies is seeking an Application Software Tester to ensure quality and functionality of software before release. This role collaborates with analysts, designers, and business teams to identify defects and usability issues, supporting cross-department projects and SDLC processes.

The ideal candidate has a BA/BS in Business or IT, up to 3 years of QA/testing experience, and strong analytical and problem-solving abilities.

Qualifications

• BA/BS in Business or IT related field or equivalent combination of education and experience.
• Up to 3 years of QA/testing experience.
• Strong analytical, mathematical, and problem-solving skills with attention to detail.

Responsibilities

• Evaluate, document, develop, and deploy testing techniques for applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Review software requirements and execute test scripts, cases, and scenarios to determine system performance according to specifications.
• Communicate issues from testing to team and recommend resolution; produce reports and documentation for testing efforts.
• Write, update, publish, and communicate release notes and user manuals; ensure test documentation across planning, execution, and testing phases.
• Facilitate deployment and configuration across environments with the SDLC in mind.

Skills

Quality assurance

Analytical thinking

Attention to detail

Team player

Customer service

Problem solving

Prioritization

Self-motivated

Education

Bachelor's degree in Business/IT

Job description

Job Description: CBE Companies, a global provider of contact center services, has an immediate need for an Application Software Tester. As a result of exceptional performance and growth in our industry, we are looking for the Best-of-the-Best to join our winning team and support both recent and future growth! Why would CBE be a good fit for you? With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years—and we’re still going strong because we offer employees:

• Competitive starting wage!
• Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!
• Ongoing training & support!
• Career culture with many opportunities for advancement!
• Come work for Training magazine Top 100 award winner!
• Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to doing the right thing; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients.
• We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success—and we’re looking for people who value opportunity, challenge, innovation, results, and FUN!
• Invest in your future with a company that will invest in YOU!

The Application Software Tester is responsible to ensure the quality and functionality of software applications before applications and updates are released for use by the business. The primary objective is to identify defects, bugs, and potential usability issues so that the team can address and resolve them before the software goes live and released to end-users. The Application Software Tester primary responsibilities are ensuring that testing activities allow applications to meet business requirements, systems goals, fulfill end-user requirements, and identify and resolve systems issues. This role will take an active role in cross-departmental projects as needed. The Application Software Tester will collaborate with analysts, designers, cross-functional business teams, and system owners in the testing of new software programs and applications. This will allow them to ensure that any new software integration into company systems met functional requirements, system compliance, and interface specifications. The Application Software Testing will be responsible for creating, reviewing, and maintaining testing strategies to improve the Organisations testing processes using a combination of user advocacy, best practices, and post-deployment reviews.

Job Details

Remote Opportunity! Evaluate, document, develop, and deploy testing techniques for applications, products, and/or enhancements to existing applications throughout their development/product lifecycles. Reviewing and understanding the software requirements and specifications provided by the development team or stakeholders, executing test scripts, cases, and scenarios that will determine optimal system performance according to specifications. Communicate issues that arise from testing that could potentially cause issues in production and be able to recommend and work with the team towards resolution. Conduct all types of application testing as needed, such as system, unit, regression, load, and acceptance testing methods. Communicate test progress, test results, and other relevant information to project stakeholders and management. This includes producing reports and documentation for all testing efforts, results, activities, data, logging, and tracking. Writing, updating, publishing, and communicating user and technical release notes, as well as any applicable changes to user manuals. Ensure that there is test documentation for all areas of testing, including but not limited to test planning and design, test execution, regression testing, exploratory testing, performance testing, security testing, and compatibility testing. Facilitate the code deployment and configuration management processes through all environments including development, staging and production with the goal being 100% error-free. This includes but is not limited to scheduling, executing, documenting, and communicating throughout each phase. This role has a key part supporting the Software Development Life Cycle (SDLC).

Job Requirements

BA/BS in Business or IT related field or equivalent combination of education and experience. Up to 3 years of QA/testing experience. Excellent analytical, mathematical, and creative problem-solving skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Attention to Detail: Paying close attention to details to identify even minor issues that might impact the application's performance or ability to meet outlined expectations. Possess the ability to work in a team environment. Ability to work with customers and end-users, understand their business practices, and manage their expectations. Strong customer service orientation. Highly self-motivated With assistance, ability to conduct research in business systems issues and products as required. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to interpret and create documentation a variety of instructions furnished in written, oral, diagram, or schedule form.

CBE Companies is an Equal Opportunity/Affirmative Action Employer. CBE Companies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender (including gender identity and transgender status), genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required. CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

Founded in 1933, CBE Companies has a long history of successful debt recovery for the nation’s largest private-sector and government contracts. With industry-leading recoveries and customer satisfaction scores exceeding 99%, CBE's purpose and mission is to connect people to solutions.