Application Manager

Avaloq; Makati; Hybrid; PHP 900,000 - 1,800,000; Full time

Job summary

Avaloq invites applications for an Application Manager to join our Service Operations team. You will oversee the technical operation and support for the Enterprise Data Management system (DataSource/T-ProDB) handling Financial Instrument data, working with technical stakeholders, business users and analysts.

Your role focuses on release planning, ongoing support, and monitoring interfaces and batch processes to ensure client service quality, with opportunities to contribute to framework

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.

Responsibilities

• Plan and implement technical release management for customer projects and ongoing adaptations.
• Ensure smooth application support.
• Monitor technical interfaces to data providers and target systems.
• Monitor end-of-day processing for all clients with on-call support and incident management.
• Adapt and develop application operations and framework procedures as the customer base grows.
• Update relevant documentation and operating manuals.
• Participate in regular service meetings with internal and external customers.
• Collaborate on migration project implementations.
• Take on additional tasks related to technical development as qualifications allow.

Skills

Customer service

Analytical thinking

Independent working

English proficiency

Education

Bachelor's degree in Computer Science, Computer Engineering, IT or related field

Tools

PostgreSQL

Oracle

JBoss WildFly

Unix shell scripting

Job description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

In your role as Application Manager, you will be part of Avaloq’s Service Operations division. With our services, we support more than 30 banks globally and ensure their processes run smoothly, compliant, and efficiently.

As Application Manager, you are responsible for the technical operation and application support for the Enterprise Data Management system “Temenos Data Source” (TDS aka T-ProDB) for Financial Instrument data management. You work closely with technical stakeholders, business users and business analysts.

Your mission

• Responsible for the ongoing planning and implementation of technical release management resulting from customer projects and ongoing adaptations
• Ensuring smooth application support
• Monitoring the technical interfaces to the data provider and target systems
• Monitoring the end-of-day processing of all clients while maintaining service quality, including on-call service - Exception handling and incident management
• Ongoing adaptation and further development of application operations, including corresponding framework procedures (shell scripting) as our customer growth progresses
• Ongoing adaptation of relevant documentation and operating manuals
• Participation in regular service meetings with internal and external customers
• Project collaboration in the implementation of migration projects
• Depending on personal qualifications and interests, additional tasks related to the technical development of our services may be required

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or any related field.
• Several years of expertise in application management of banking applications
• Good database knowledge of PostgreSQL16 and Oracle 23, particularly in-depth knowledge of creating high-performance SQL queries and scripts
• Knowledge of application servers, especially JBoss Wildfly18 and later as well as experience with Unix shell scripting
• Very desirable would be a solid application expertise of the Enterprise Data Management system “DataSource” (aka T-ProDB)
• Banking experience, particularly business understanding in the securities environment desirable
• Analytical and pragmatic approach
• Strong customer and service orientation
• Reliability, independence, and initiative
• Very good English skills

Additional information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.