Analyst II, Product Compliance

Copeland; Quezon City; Hybrid; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Flexible benefits

Parental leave (paid)

3x weekly onsite with hybrid schedule

Job summary

Copeland is seeking an Analyst II, Product Compliance in Quezon City, Philippines, to manage governance, document control, and compliance activities across product lines. The role works in a hybrid setup and supports policy administration, evidence gathering, and assurance activities with cross-functional teams.

You will collect and analyze compliance data, maintain records, and contribute to continuous improvement in regulatory adherence.

Qualifications

• 3+ years of experience in Product Compliance, Quality Assurance, Regulatory Affairs, Internal Audit, or related fields.
• Experience conducting process reviews, audits, assessments, or compliance evaluations.
• Experience analyzing compliance data, metrics, and KPIs.
• Experience with corrective action plans, root cause analysis, and process improvements.

Responsibilities

• Administer and maintain Product Compliance policies, procedures, standards, and governance documentation.
• Manage document control activities, including version management and policy review cycles.
• Maintain compliance training records and policy acknowledgements.
• Review processes against enterprise requirements and identify gaps.
• Track corrective actions and document audit findings and risks.

Skills

Process audits

KPIs & metrics

Cross-functional collaboration

Regulatory affairs

Job description

Hybrid

Quezon City, Manila, Philippines

Full time

JR118685

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Copeland is a global provider of sustainable climate solutions, creating efficient residential, commercial, and industrial spaces through HVACR technologies. By joining us as an Analyst II, Product Compliance , you will actively engage, manage, monitor, and implement Product Compliance related projects and/or activities that will maintain and/or improve standard operations in Manila and Copeland business operations.

As an Analyst II, Product Compliance, your key responsibilities are:

Policy Administration & Governance

• Administer and maintain Product Compliance policies, procedures, standards, work instructions, and governance documentation.
• Manage document control activities, including version management and policy review cycles.
• Maintain compliance training records and policy acknowledgements.
• Review compliance processes against enterprise requirements and identify governance or implementation gaps.
• Evaluate adherence to established governance frameworks and recommend process improvements.
• Ensure governance documentation is accurate, current, and readily accessible,

Enterprise and Business Unit Assurance

• Support Business Unit self-assessments, assurance reviews, and compliance maturity assessments.
• Conduct assurance activities to verify compliance with Product Compliance requirements and internal controls.
• Gather, validate, and maintain evidence supporting compliance activities and assurance assessments.
• Document findings, risks, observations, and audit records.
• Track and monitor corrective and preventive actions resulting from assurance reviews.
• Support root cause investigations and assess the effectiveness of corrective actions.

KPI and Metrics

• Collect, maintain, and analyze compliance performance data from Business Units.
• Update and maintain enterprise KPI dashboards and management reports.
• Monitor service-level agreements (SLAs), operational metrics, and compliance performance trends.
• Investigate recurring metric deviations, identify data inconsistencies, and recommend corrective actions.
• Support monthly and quarterly reporting activities and performance improvement initiatives

Compliance Operations Support

• Maintain accurate compliance records and databases related to customer requests, material declarations, supplier compliance activities, regulatory assessments, and product certifications.
• Support data integrity, record management, and operational process improvement initiatives.
• Identify operational compliance risks and emerging issues.
• Monitor compliance-related action plans and elevate significant issues when appropriate.
• Collaborate with cross-functional teams to support compliance operations, reporting requirements, and continuous improvement efforts.

Other Duties as assigned

• Undertake additional responsibilities and tasks as directed by manager and stakeholders to support company goals and objectives

Who You Are:

You build and deliver solutions that meet customer expectations. You stay aligned with your goals and stay productive. You provide timely and helpful information to individuals across the organization. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.

Required Education, Experience, & Skills:

• 3+ years of relevant experience in Product Compliance, Quality Assurance, Regulatory Affairs, Internal Audit, Risk Management, Operations Excellence, or Compliance Programs.
• Experience conducting process reviews, audits, assessments, or compliance evaluations.
• Experience analyzing compliance data, metrics, and KPIs.
• Experience working with corrective action plans, root cause analysis, and process improvement initiatives.
• Experience interacting with cross-functional stakeholders and preparing management reports.
• Preferred experience supporting compliance programs related to regulations such as RoHS, REACH, SCIP, TSCA, PFAS, CE Marking, or similar regulatory frameworks.

Other Details

• Must be amenable to work on a mid-shift schedule, which is 2:00 PM to 11:00 PM Manila time
• Must be amenable to work in QC
• Must be amenable to work 3x/week onsite (hybrid work arrangement)

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.