AML Analyst – KYC & Australian Compliance | WFH

Offshore 247 Outsourcing OPC; Manila; Remote; PHP 614,000 - 670,000; Full time

Benefits offered by this job

Work from home

Full equipment provided

HMO from Day 1

20 days paid leave per year

13th month pay

Government benefits

Job summary

Offshore 24/7 is seeking a Compliance Desk professional to manage AML/KYC workflows for Australian clients. You will review, verify and escalate customer due diligence, maintain audit-ready records and liaise with clients’ Compliance Officers to sign off.

You’ll monitor screening results, support enhanced due diligence, and ensure confidentiality while working within defined procedures. This is a full-time role with WFH and Philippine hours.

Qualifications

• Bachelor’s degree in any discipline; finance, business, accounting or legal studies preferred.
• At least two years’ experience in KYC/AML or related compliance role, ideally in BPO, banking or fintech.
• Hands‑on experience with identity verification and screening, and case escalation workflows.
• Strong written English and attention to audit-ready documentation.
• Judgement to escalate when needed and manage multiple client accounts.

Responsibilities

• Initiate, review and track customer due diligence and identity-verification requests.
• Review information in client systems, identify gaps, and follow up with clients.
• Review sanctions/PEP/adverse-media results and resolve false-positives.
• Support enhanced due diligence for higher-risk customers.
• Monitor transaction-monitoring dashboards and act on alerts.
• Maintain audit-ready records per requirements and procedures.
• Prepare drafts for Suspicious Matter Reports and Threshold Transaction Reports.
• Manage priorities across many Australian client accounts and provide coverage.
• Protect confidential information and follow privacy and escalation procedures.
• Complete AML/CTF training and keep records current.

Skills

KYC/AML

Identity verification

Case escalation

English writing

Attention to detail

Multi-client mgmt

Education

Bachelor's degree (any discipline)

Finance/Business preferred

Job description

About the role

The Compliance Desk is Offshore 24/7’s compliance support service for Australian real estate, accounting and legal businesses managing their obligations under Australia’s AML/CTF framework.

You will manage AML/KYC workflows across a portfolio of Australian client businesses, working inside each client’s chosen compliance platform and processing the information and documentation held there. You will maintain audit-ready records and provide clear escalations for each client’s locally accountable Compliance Officer to review and sign off. You will communicate with the Australian client businesses, not their customers.

What you’ll do

• Initiate, review and track customer due diligence and identity-verification requests within each client’s compliance platform.
• Review information and documentation already held in the client’s system, identify gaps and follow up with the Australian client business through the agreed workflow.
• Review sanctions, politically exposed person and adverse-media screening results, resolve straightforward false-positive matches within approved procedures and escalated potential or uncertain matches.
• Support enhanced due diligence for higher-risk, overseas or politically exposed customers.
• Monitor transaction-monitoring dashboards across assigned client accounts and action or escalated alerts in accordance with each client’s AML/CTF program.
• Maintain complete, accurate and audit-ready records in line with applicable requirements and each client’s procedures.
• Prepare draft content for Suspicious Matter Reports and Threshold Transaction Reports where applicable, for the client’s Compliance Officer to review, finalise and lodge.
• Manage priorities across multiple Australian client accounts and provide backup coverage for team members during leave or absence.
• Protect confidential information and follow all privacy, information-security and escalation procedures.
• Complete Offshore 24/7’s AML/CTF training program and keep required training records current.

What you’ll bring

• A bachelor’s degree in any discipline; finance, business, accounting or legal studies are preferred.
• At least two years’ experience in KYC, AML, customer due diligence or a related risk and compliance role, ideally in a BPO, banking, fintech or financial-services environment.
• Hands‑on experience with identity verification, sanctions, PEP or adverse-media screening, and case‑escalation workflows.
• Strong written English and excellent attention to detail, with the discipline to produce documentation that can withstand audit review.
• Sound judgement and the confidence to recognise when a matter can be handled under procedure and when it must be escalated.
• The ability to manage several client accounts and changing priorities without losing accuracy or follow-through.
• Availability to work Monday to Friday, 6:00 am–3:00 pm Philippine time.

Nice to have

• CAMS certification, or currently working towards it.
• Experience supporting Australian clients or working on an Australia-facing account.
• Exposure to real estate, property services, accounting, bookkeeping or legal businesses.
• Experience using KYC, identity‑verification, transaction‑monitoring or compliance case‑management platforms.

Training and development

Direct experience with Australia’s Tranche 2 AML/CTF reforms is not required. You will complete structured onboarding covering the Australian AML/CTF framework, relevant designated services, customer due diligence, screening, escalation, reporting requirements and each client’s specific program and platform. Ongoing training and refreshers will be provided as requirements and client procedures evolve.

As the Compliance Desk grows, strong performers will have opportunities to progress into Team Lead or QA Reviewer positions.

Salary and benefits

• PHP 55,000–60,000 per month.
• Work from home.
• Full-time, permanent Philippine employment with Offshore 24/7, supporting a portfolio of Australian businesses.
• Monday to Friday, 6:00 am–3:00 pm Philippine time.
• Full equipment provided.
• HMO coverage from Day 1.
• 20 days paid leave per year — 15 annual leave days and 5 sick leave days, accruing from Day 1.
• 13th month pay.
• Government‑mandated benefits.
• Annual rate and performance review.
• Comprehensive training and ongoing professional development.
• Regular staff events and team activities.