Amazon Account Manager

Adaptive Teams; Quezon City; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

100% remote — Philippines

Full-time position

24 days annual leave + holidays

Quarterly wellness bonus

Annual salary increase policy

Growth within agency

Autonomy over accounts

Job summary

Adaptive Teams is hiring an Amazon Account Manager to own multiple client accounts and drive results in a fast-paced eCommerce environment.

You will build strong client relationships, communicate proactively, and translate goals into actionable steps while coordinating with internal teams to meet priorities.

Qualifications

• 1 year of experience in client relationships and communication.
• Solid knowledge of Amazon and eCommerce.
• 1 year of experience managing multiple accounts or projects.
• Ownership mindset with proactive, solutions-oriented approach.
• Strong stakeholder management with ability to align clients and internal teams.
• Excellent English communication and presentation skills.
• Highly organized, reliable, and able to work independently.
• Comfortable in a fast-paced environment with shifting priorities.
• Nice to have: experience at an Amazon/eCommerce agency.
• Nice to have: reporting data with Excel or Google Sheets.

Responsibilities

• Own and manage multiple Amazon/eCommerce client accounts and priorities.
• Build strong, trusted relationships with clients through proactive communication.
• Translate client goals and challenges into actionable next steps.
• Manage stakeholder expectations and align clients with internal teams.
• Identify issues early and drive solutions.
• Coordinate with internal teams to address client needs and priorities.
• Monitor account performance and identify opportunities and risks.

Skills

Client relationships

Communication

Account management

Ownership

Stakeholder mgmt

English proficiency

Independence

Adaptability

Amazon knowledge

Tools

Excel

Google Sheets

Job description

Love Amazon, love clients, and love owning the outcome?

We’re looking for an Amazon Account Manager who can build strong client relationships, keep multiple accounts moving forward, and turn challenges into clear, actionable solutions.

This is a role for someone who doesn’t wait to be told what to do. You’ll take ownership of your accounts, communicate confidently with clients and internal teams, and help drive results in a fast-paced eCommerce environment.

About the Company:

A leading provider of Amazon growth services. They help brands optimize advertising, improve product visibility, and develop e-commerce strategies that drive measurable results. As the company grows, we’re looking for someone who can work directly with the owner, and serve as a trusted partner in supporting high-impact projects that accelerate client success.

Location:

Philippines Only - Fully Remote

Your Mission: Day to Day Responsibilities

• Own and manage multiple Amazon/eCommerce client accounts, priorities, and deliverables.
• Build strong, trusted relationships with clients through clear, proactive communication.
• Understand client goals, priorities, and challenges, and translate them into actionable next steps.
• Manage stakeholder expectations and keep clients and internal teams aligned.
• Identify issues before they escalated and take ownership of finding solutions.
• Coordinate with internal teams to ensure client needs and account priorities are addressed effectively.
• Monitor account performance and use Amazon/eCommerce insights to identify opportunities and risks.
• Communicate account updates, recommendations, and results clearly and confidently.
• Lead conversations and make informed decisions when priorities or challenges arise.
• Present information and recommendations to clients in a clear, professional, and engaging way.
• Take full ownership of your accounts and continuously look for ways to improve the client experience and account performance.

Your Toolbox: Skills to be Successful

• 1 year of experience in client relationship management and communication.
• Solid knowledge of Amazon and eCommerce.
• 1 year of experience managing multiple accounts, projects, or competing priorities.
• Strong ownership mindset with a proactive, solutions-oriented approach.
• Strong stakeholder management skills, with the ability to understand different priorities, manage expectations, and align clients and internal teams.
• Excellent English communication and presentation skills.
• Highly organized, reliable, and able to work independently with minimal supervision.
• Comfortable working in a fast-paced environment where priorities can shift.
• Nice to have: Previous experience working at an Amazon/eCommerce agency.
• Nice to have: Working knowledge of Excel or Google Sheets, particularly for reporting and data analysis.

Your Perks: What's in it for you

• 100% remote — work from wherever you are in the Philippines.
• Full-time position with the opportunity to build long-term expertise in Amazon and eCommerce.
• Paid Leave & Benefits: 24 days annually (15 regular paid days, 8 national holidays, and 1 birthday leave) and quarterly wellness bonus.
• Annual performance-based salary increase policy.
• Opportunity to grow within a stable and growing agency environment.
• Work alongside a high-level, fast-paced team.
• Real ownership and autonomy over your accounts and client relationships.

Why Adaptive Teams?

At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.