Airline Ticketing - Online Assistant - Fixed Weekends Off

Caldwell Communications; Quezon City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading travel industry company is looking for Online Assistants to support customers with their travel needs. You will manage bookings, answer inquiries via chat and email, and use GDS tools such as Amadeus or Sabre. The position offers a competitive salary, paid training, and weekends off. Strong English skills and at least one year of GDS experience needed. Apply now to join a supportive team!

Benefits

Competitive base salary + performance-based incentives

Paid training and onboarding

Clear career development pathways

Qualifications

• At least 1 year of hands-on experience with GDS tools.
• High attention to detail and good problem-solving skills.
• Must be willing to work onsite on a fixed weekday schedule.

Responsibilities

• Manage travel bookings, rebookings, cancellations, and itinerary updates.
• Use GDS platforms efficiently and accurately.
• Respond to customer inquiries via non-voice channels.

Skills

Experience with GDS tools

Strong English communication skills

Attention to detail

Problem-solving skills

Education

High School graduate (K-12)

College level or graduate

Tools

Amadeus

Sabre

Galileo

Job description

Overview

Hiring Now: Online Assistants for Our Travel Account (Weekends Off)

• Why You Should Apply
• Enjoy a Monday to Friday schedule – no weekend work
• Use your GDS expertise in a stable, supportive environment
• Get paid training and ongoing career growth opportunities
• Work with a professional team in a growing travel account
• Competitive salary and performance incentives offered

The Role

We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs — including bookings, changes, cancellations, and general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo.

You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.

Key Responsibilities

• Manage travel bookings, rebookings, cancellations, and itinerary updates
• Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
• Respond to customer inquiries via non-voice channels (chat, email, ticketing)
• Ensure documentation and booking details are updated correctly
• Deliver high-quality service that meets both customer and company standards

Qualifications

• At least 1 year of hands-on experience with GDS tools (Amadeus, Sabre, Galileo, etc.)
• High School graduate (K-12), college level, or college graduate
• Strong English communication skills (written and verbal)
• High attention to detail and good problem-solving skills
• Must be willing to work onsite on a fixed weekday schedule

What We Offer

• Weekends off (Work schedule: Monday to Friday only)
• Competitive base salary + performance-based incentives
• Paid training and onboarding
• Clear career development pathways
• Friendly, professional, and supportive work environment

Ready to Apply?

We’re actively hiring and conducting interviews. If you have GDS experience and want a stable, weekday-only job in the travel industry — this is your chance.

Apply today and secure your interview slot.

Your journey to a better career starts here.