Air Operations Lead: Safe, Efficient Flight & Cargo

UPS International General Services Co.; Pampanga; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

UPS International General Services Co. in the Philippines seeks an Air Operations Manager to oversee gateway, cargo, ramp, and ground operations ensuring safe, efficient airline operations and continuous improvement.

You will lead operational teams, manage day-to-day performance, and collaborate with service providers to meet safety and service standards. The ideal candidate has 5+ years in airline/ground operations, 3+ years in supervision, and strong knowledge of IATA/ICAO regulations, with

Qualifications

• Bachelor's degree in Aviation Management, Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 5 years of experience in airline, airport, cargo, or ground operations.
• Minimum 3 years in a supervisory or managerial role.
• Strong knowledge of flight operations, ramp handling, cargo operations, and airport procedures.
• In-depth understanding of IATA and ICAO regulations and aviation safety standards.

Responsibilities

• Oversee and manage daily gateway, cargo, ramp, and flight operations to ensure seamless service delivery and operational efficiency.
• Monitor operational performance and promptly address disruptions, delays, irregularities, and service failures.
• Ensure compliance with airline, airport, and regulatory safety standards, policies, and procedures.
• Manage and coordinate with ground handling service providers and other operational partners to meet safety, service, and performance requirements.
• Analyze operational data and identify opportunities for process improvements, cost optimization, and productivity enhancement.
• Lead incident investigations, root cause analyses, and corrective action implementation.
• Collaborate with internal and external stakeholders to ensure smooth coordination of flight and cargo operations.
• Develop and implement operational plans, contingency measures, and performance improvement initiatives.
• Provide leadership, coaching, and guidance to operational teams to achieve organizational objectives.
• Prepare operational reports and present performance updates to senior management.

Skills

Analytical thinking

Leadership & people management

Stakeholder management

Communication skills

Decision making

Education

Bachelor's degree in Aviation Management, Logistics, Supply Chain Management, Business Administration, or related field

Tools

Microsoft Office

Operational reporting tools

Job description

UPS International General Services Co. in the Philippines seeks an Air Operations Manager to oversee gateway, cargo, ramp, and ground operations ensuring safe, efficient airline operations and continuous improvement.

You will lead operational teams, manage day-to-day performance, and collaborate with service providers to meet safety and service standards. The ideal candidate has 5+ years in airline/ground operations, 3+ years in supervision, and strong knowledge of IATA/ICAO regulations, with