AI Systems Administrator

MedVirtual; Philippines; On-site; PHP 1,600,000 - 2,000,000; Full time

Job summary

MedVirtual is seeking an AI Systems Administrator to support enterprise AI platforms, APIs, and automated workflows within a regulated environment. You will ensure availability, performance, and governance while coordinating with vendors and maintaining comprehensive documentation.

The role requires 5+ years in systems administration, cloud/SaaS experience, and strong RBAC/data protection skills. Legal tech familiarity is a plus. This is a full-time position based in the Philippines.

Qualifications

• Bachelor's degree in information systems, computer science, or related field.
• 5+ years in systems administration, platform support, or enterprise IT operations.
• Experience administering cloud/SaaS platforms in enterprise environments.
• Experience with integrations, access management, and cost tracking for enterprise applications.
• Advanced technical expertise across document management and systems administration.

Responsibilities

• Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI).
• Work with APIs, connectors, and automation tools for secure data access.
• Coordinate with vendors on platform updates and troubleshooting.
• Maintain documentation for AI platform configuration and access procedures.
• Support integrations between AI platforms and firm systems.
• Monitor AI platform usage, performance, and cost.
• Manage access controls and usage policies for AI platforms.
• Configure environments and service integrations for AI workloads.
• Analyze usage metrics to recommend optimizations.
• Provide Tier 2/3 support for AI solutions.
• Manage updates and version upgrades for AI platforms.
• Provide periodic status updates and project reports.

Skills

AI systems administration

APIs & integrations

Vendor coordination

Documentation & governance

RBAC & data protection

Cost tracking & optimization

Education

Bachelor's degree in Information Systems or Computer Science

Tools

Power BI

Tableau

No-code/low-code tools

ChatGPT / AI tooling

Job description

As an AI Systems Administrator, you will administer and support enterprise AI platforms, ensuring their availability, performance, and compliance with policies. You will work with APIs and automation tools to enable secure data access while maintaining ethical standards and governance requirements. Your role will involve coordinating with vendors for platform updates, maintaining documentation, and supporting integrations between AI platforms and firm systems. You will also monitor platform usage and performance, manage access controls, and provide Tier 2/3 support for AI solutions.

• Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI).
• Work with APIs, connectors, and automation tools for secure data access.
• Coordinate with vendors on platform updates and troubleshooting.
• Maintain documentation for AI platform configuration and access procedures.
• Support integrations between AI platforms and firm systems.
• Monitor AI platform usage, performance, and cost.
• Manage access controls and usage policies for AI platforms.
• Implement role-based access control and data protection controls.
• Configure environments and service integrations for AI workloads.
• Analyze usage metrics to recommend optimizations.
• Provide Tier 2/3 support for AI solutions.
• Manage updates and version upgrades for AI platforms.
• Provide periodic status updates and project reports.

• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience).
• 5+ years in systems administration, platform support, or enterprise IT operations.
• Experience administering cloud/SaaS platforms in an enterprise environment.
• Experience with integrations, access management, and cost tracking for enterprise applications.
• Advanced technical expertise across document management and systems administration.

• Preferred: Experience working in a law firm, legal operations, or legal tech environment.
• Preferred: Hands-on experience with AI tools such as LLMs (e.g., ChatGPT).
• Preferred: Background in marketing automation or lead generation systems.
• Preferred: Experience with chatbots or client intake systems.
• Preferred: Familiarity with document automation or legal research tools.
• Preferred: Basic understanding of APIs or no-code/low-code tools.
• Preferred: Experience building dashboards (e.g., Power BI, Tableau).
• Preferred: Knowledge of data privacy and compliance in AI implementation.
• Preferred: Prior experience in a consulting or operations role.