AI Quality Analyst – Multilingual Data Labeling

Everglow AI; Pasig; On-site; PHP 446,000 - 781,000; Full time

Job summary

Everglow AI is seeking a detail-oriented Quality Analyst to support development and improvement of AI and machine learning systems. You will review, label, and validate social media text, images, and videos to help AI models better understand language, visual content, and real-world interactions.

The role requires accuracy, sound judgment, and strong cultural and contextual awareness. Responsibilities include auditing annotated data, reviewing audio annotations for accuracy, and analyzing

Qualifications

• College-level or equivalent.

Responsibilities

• Conduct regular and ad hoc audits of annotated and labelled data, including applicable content moderation decisions, and document findings against client policies and project guidelines.
• Review audio and related annotations for accuracy, detecting subtle background noises, audio artifacts, and minor deviations from scripts.
• Analyze datasets and quality trends, identify recurring errors, perform root cause analysis, and recommend corrective actions.
• Participate in calibration sessions to align scoring and policy interpretation across teams; escal... (remaining text continues exactly as in the original)
• Provide objective, actionable feedback to annotators, moderators, and Team Leaders to support performance improvement.
• Maintain quality dashboards and metric trackers, prepare comprehensive performance reports, and communicate findings to leadership.
• Follow data privacy, confidentiality, and information security requirements when handling project data.

Skills

Fluent in Tagalog and English

Attention to detail

Analytical thinking

Clear feedback delivery

Strong communication

Education

College-level or equivalent

Tools

Google Sheets

Microsoft Excel

Job description

Everglow AI is seeking a detail-oriented Quality Analyst to support development and improvement of AI and machine learning systems. You will review, label, and validate social media text, images, and videos to help AI models better understand language, visual content, and real-world interactions.

The role requires accuracy, sound judgment, and strong cultural and contextual awareness. Responsibilities include auditing annotated data, reviewing audio annotations for accuracy, and analyzing