AI Product Manager

MSPbots.ai; Philippines; Remote; PHP 1,000,000 - 2,000,000; Full time

Job summary

MSPbots.ai is seeking a Product Manager to own AI-powered SaaS apps for MSPs. You will define strategy, roadmaps, and execution, coordinating with engineering, data science, design, marketing, and sales to deliver high-value features.

You will engage MSP clients and internal stakeholders to gather requirements, validate value, and ensure exceptional user experience, while tracking key metrics and iterating rapidly on MVPs.

Qualifications

• 3+ years of product management experience in SaaS, AI, or automation.
• Proven track record launching GenAI/ML-powered products.
• Strong technical acumen with data science and engineering teams.
• Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing.

Responsibilities

• Lead the strategy, roadmap, and execution for AI-powered apps, incl. ticket triage, QA, and sentiment analysis.
• Collaborate with engineering, data science, design, marketing, and sales to ship on schedule.
• Engage MSP clients and internal stakeholders to gather requirements and validate product value.
• Monitor industry trends and customer feedback to inform strategy and prioritization.
• Define and track product metrics and generate data-driven improvement reports.
• Create clear product documentation and training materials for teams and clients.
• Drive rapid prototyping and MVP releases for new AI features and apps.

Skills

Product management

GenAI/ML products

Data-driven decisions

Cross-functional collaboration

Agile methodologies

Tools

Azure OpenAI

AWS

Job description

Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry!

Own the full product lifecycle of cutting-edge apps from concept to launch!

Work Setup

Remote, Monday–Friday from 4PM to 1AM Phil Time

Fixed Rest Days

Sat–Sun

Key Responsibilities

• Product Ownership:Lead the strategy, roadmap, and execution for AI-powered apps, including
• ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client
• needs.
• Cross-functional Collaboration:Work closely with engineering, data science, design, marketing,
• and sales to deliver high-quality products on schedule.
• Client-Centric Development:Engage with MSP clients and internal stakeholders to gather
• requirements, validate product value, and ensure exceptional user experience.
• Market Analysis:Monitor industry trends, competitor offerings, and customer feedback to inform
• product strategy and feature prioritization.
• Performance Tracking:Define and track key product metrics, using data-driven insights to guide
• product improvements and reports on outcomes.
• Documentation & Training:Ensure clear product documentation and support materials are
• available for both internal teams and clients.
• Prototyping & Iteration:Lead rapid prototyping and MVP releases, especially for new AI-driven
• features and apps, leveraging client feedback for continuous improvement.

Qualifications

• 3+ years of product management experience, preferably in SaaS, AI, or automation products.
• Demonstrated success managing GenAI/ML-powered/AI agent products from concept to launch.
• Strong technical acumen and experience working with data science and engineering teams.
• Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly
• Excellent communication, collaboration, and client management skills
• Analytical mindset with a passion for data-driven decision-making.
• Experience working in agile environments and managing multiple priorities.
• Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines