AI Implementation Lead for Legal Operations & Innovation

MedVirtual; Philippines; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

MedVirtual seeks an analytically driven AI Researcher & Implementation Coordinator to identify, evaluate, and deploy AI solutions across our law firm operations. The role spans marketing, client intake, document automation, case management, litigation support, and finance, focusing on revenue-generating AI workflows.

Responsibilities include piloting tools, designing SOPs, coordinating with legal and operations teams, and ensuring seamless integration with CRM and case management systems.

Qualifications

• Experience with AI tools, automation platforms, or emerging technologies in a professional setting.
• Ability to evaluate tools based on ROI, scalability, and business impact.
• Experience in process improvement, workflow design, or systems implementation.
• Manage end-to-end implementation projects from research to deployment.
• Familiarity with CRM systems, case management tools, or business software integrations.
• Strong organizational and cross-functional coordination skills.
• Excellent written and verbal communication translating technical concepts into actionable business insights.

Responsibilities

• Identify emerging AI tools and platforms relevant to legal services.
• Conduct structured research across vendors, technologies, and use cases.
• Evaluate tools based on ROI, scalability, compliance, and integration capability.
• Stay current on AI, automation, and legal tech advancements.
• Design and execute pilot programs for selected AI tools.
• Build workflows and SOPs for deployment across departments.
• Coordinate implementation across teams (legal, intake, marketing, operations).
• Ensure integration with existing systems (CRM, case management, communication tools).
• Implement AI tools for lead generation, ad optimization, and content creation.
• Improve conversion rates through AI-driven targeting and messaging.
• Deploy AI for call handling, chatbots, and lead qualification.
• Optimize intake workflows to reduce response time and increase signed cases.
• Implement AI solutions for document automation, OCR, and data extraction.
• Reduce manual handling and improve turnaround times.
• Optimize workflows using AI for task automation, reminders, and case tracking.
• Improve efficiency and reduce case cycle time.
• Utilize AI for legal research, deposition summaries, and document review.
• Assist attorneys in trial prep through automation and data organization.
• Implement AI tools for billing, forecasting, collections, and financial reporting.
• Improve visibility into case profitability and firm performance.
• Establish and monitor KPIs across all implemented AI systems.
• Build dashboards and reporting systems to track performance and ROI.
• Continuously optimize tools based on data insights.

Skills

AI tool evaluation

Analytical thinking

Project management

Cross-functional collaboration

Business impact assessment

Effective communication

Data-driven decision making

Tools

CRM systems

Case management tools

Zapier

Make

OCR tools

Power BI

Tableau

Job description

MedVirtual seeks an analytically driven AI Researcher & Implementation Coordinator to identify, evaluate, and deploy AI solutions across our law firm operations. The role spans marketing, client intake, document automation, case management, litigation support, and finance, focusing on revenue-generating AI workflows.

Responsibilities include piloting tools, designing SOPs, coordinating with legal and operations teams, and ensuring seamless integration with CRM and case management systems.