AI-Driven Network Strategy & Performance Analyst

Amazon Inc.

Manila

On-site

PHP 900,000 - 1,300,000

Full time

6 days ago

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Job summary

Amazon in Manila seeks a Business Analyst to shape staffing and analytics for the Network Strategy & Performance team. You will drive data-driven decisions, partner with Operations, planning, training, and finance, and apply AI tools to speed and improve outputs.

Responsibilities include building dashboards, monitoring SLs, and coordinating cross-functional staffing needs in a fast-paced environment.

Qualifications

Bachelor's degree in Engineering, Economics, Mathematics, Statistics, Business, or related field.
2+ years in business/data analysis in supply chain or related analytical role.
Experience applying AI tools or automation to improve productivity.
Proficiency in Excel (including VBA, pivots, arrays) and data visualization tools.
Experience in financial/business analysis to derive insights.
Strong communication and ability to operate in dynamic environments.

Responsibilities

Create and maintain staffing plans and CSA shift schedules.
Monitor staffing levels against forecasts and improve service levels.
Plan CSA adherence, including productive vs non-productive activities.
Collaborate with senior leaders to mitigate risks and plan staffing corrections.
Coordinate site-staffing needs and report headcount per staffing plan.
Identify systemic defects and communicate metrics impacting operations.
Build dashboards and alerts to detect defects early.
Apply AI tools to accelerate analysis and automate repetitive tasks.