Agent, Inventory Recovery (PHL)

Travel + Leisure Global Support Services (Philippines) Inc.; Philippines; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Comprehensive benefits package

Discounted hotel stays across multiple

Professional development funding

Subsidized private health cover during

Job summary

Travel + Leisure Co. is seeking an Agent, Inventory Recovery I to ensure proper title passage to owners and related entities. You will review deeds, track title chains, and coordinate with title agents while updating systems to reflect ownership changes.

The role requires 2 years of office experience and 1–2 years in title or timeshare, with strong organizational, problem-solving, and communication skills. Join a global team focused on accurate title processing and excellent customer support.

Qualifications

• 2 years general office experience.
• 1–2 years Title or Timeshare experience.
• Strong organizational skills and ability to operate in a fast-paced environment.
• Detail-oriented with a sense of urgency.
• Strong motivation to learn and willingness to be a team player.
• Ability to adapt, prioritize, and manage multiple tasks independently.
• Excellent problem-solving, critical thinking, and communication skills.
• Vacation ownership industry knowledge preferred.
• 1–2 years customer service experience.
• Timeshare experience a plus.

Responsibilities

• Review executed and/or recorded deeds, deed-backs, or other legal instruments.
• Track chain of title and coordinate with title agents and/or owners when additional information is required.
• Learn Wyndham brands and related systems.
• Update systems of record and databases to track account/inventory status and confirm transactions are complete.
• Communicate with owners, site personnel, and external business partners when additional documentation is needed.
• Coordinate information between team members and requestors to ensure timely responses.
• Perform additional responsibilities as needed to support the Title Services team.

Skills

Detail-oriented

Communication skills

Organizational skills

Customer service experience

Problem-solving

Critical thinking

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Description

Go Where Opportunity Is Everywhere

At Travel + Leisure Co, every day is an adventure where drive meets opportunity. Wherever you want to take your career, let’s get there together.

We are seeking a detail-oriented Agent, Inventory Recovery I to join our Team

The Agent, Inventory Recovery I is responsible for ensuring that proper legal title passes to Wyndham owners and/or the appropriate entity. This role involves reviewing accounts and inventory for eligibility, preparing deeds and other legal documents, and updating systems to reflect real property ownership. The Closer I also manages title changes, re-conveyances, and communicates with owners and business partners to resolve title-related matters.

How You’ll Shine

• Review executed and/or recorded deeds, deed-backs, or other legal instruments.
• Track chain of title and coordinate with title agents and/or owners when additional information is required.
• Learn Wyndham brands and related systems.
• Update systems of record and databases to track account/inventory status and confirm transactions are complete.
• Communicate with owners, site personnel, and external business partners when additional documentation is needed.
• Coordinate information between team members and requestors to ensure timely responses.
• Perform additional responsibilities as needed to support the Title Services team.

Developmental Expectations

Communication: Build and maintain relationships with peers, owners, leaders, and business partners.

Business Acumen: Grow knowledge of team processes, brands, and systems.

Decision Velocity: Recognize when situations need escalation and articulate needs clearly.

Customer Obsession: Demonstrate a team-player mentality to prioritize customer satisfaction.

Collaboration: Support cross-training efforts and participate in projects as needed.

How You’ll Be Rewarded

Build your career with a value-driven organization that promotes continual growth and development for its people.

Benefits

• Comprehensive benefits package, including health insurance and retirement plans.
• Discounted hotel stays across Australia, Fiji, Philippines and New Zealand.
• Professional development funding.
• Subsidized private health cover upon successful completion of probation.

What You Will Bring

• 2 years general office experience.
• 1–2 years Title or Timeshare experience.
• Strong organizational skills and ability to operate in a fast-paced environment.
• Detail-oriented with a sense of urgency.
• Strong motivation to learn and willingness to be a team player.
• Ability to adapt, prioritize, and manage multiple tasks independently.
• Excellent problem-solving, critical thinking, and communication skills.
• Vacation ownership industry knowledge preferred.
• 1–2 years customer service experience.
• Timeshare experience a plus.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.