Sales & Customer Service
- Actively sell Focallure products to meet daily and monthly sales targets
- Approach and assist customers with enthusiasm and product knowledge
- Upsell and cross-sell products to increase basket size
Product Demonstration & Makeovers
- Perform live makeup demos and mini makeovers to highlight product benefits and usage
- Follow proper hygiene protocols (sanitize tools, use disposables when necessary)
- Tailor product recommendations based on customer needs and skin type
Product & Brand Knowledge
- Understand and communicate Focallure’s brand values and mission
- Stay updated on new arrivals, product features, ingredients, and proper usage
- Know the key selling points for each product (e.g., long-wear, cruelty-free, vegan, etc.)
Promotions & Campaign Participation
- Execute in-store promotional campaigns and support product launches
- Ensure promo materials and displays are updated, clean, and well-maintained
- Inform customers of any ongoing discounts, bundles, or giveaways
Customer Engagement & Relationship Building
- Create a welcoming and helpful atmosphere at the Focallure booth or counter
- Encourage repeat purchases by offering friendly service and follow-up
- Collect basic customer feedback and shopping behavior insights
Inventory & Reporting
- Monitor stock levels and report low/out-of-stock items to the supervisor
- Assist with stock replenishment and visual merchandising
- Submit daily/weekly sales reports, customer feedback, and store observations
Skills & Qualifications:
- At least 6 months of retail or sales experience (preferably in cosmetics or skincare)
- Experience in makeup application is a strong advantage
- Excellent communication and customer service skills
- Confident in makeup application and product demonstration
- Basic understanding of makeup techniques and skin types
- Ability to meet sales targets and work under pressure
- Energetic, approachable, and professional
- Passionate about beauty, cosmetics, and helping others feel confident
- Team player with a proactive attitude