Administrator, Payroll Systems Support (Philippines)

Carnival Corporation; Metro Manila; Presencial; PHP 720.000 - 1.320.000; Jornada completa

Descripción de la vacante

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is seeking an Administrator, Payroll Systems Support located in Metro Manila.

The role focuses on Dayforce HCM and other payroll systems, providing functional and operational support to Payroll, HR, Finance, and managers. You will resolve system issues, maintain employee data, manage security access, assist with configuration and reporting, handle incoming requests, and collaborate across teams to

Formación

• Bachelor’s degree in related field of study or equivalent.
• Experience with Payroll/HCM systems, Dayforce preferred.
• Experience in shared services/help desk environments.
• Strong Excel and reporting capabilities.

Responsabilidades

• Provide functional and operational support for Dayforce HCM & other payroll systems.
• Resolve system issues and support payroll/timekeeping processes.
• Maintain employee data and administer security access.
• Assist with HCM/Payroll configuration and reporting.
• Collaborate with Finance, HR, Payroll, IT and business stakeholders.

Conocimientos

Analytical skills

Customer service

Excel & reporting

HCM/Payroll knowledge

Educación

Bachelor’s degree in related field

Herramientas

Dayforce HCM

UKG

Lawson/Infor

Descripción del empleo

Job Description

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Administrator, Payroll Systems Support. Only candidates located in Metro Manila, Philippines to apply.

Job Summary:

The Payroll Systems Support Administrator is responsible for providing functional and operational support for the organization’s Payroll and Human Capital Management (HCM) platforms, with primary focus on Dayforce HCM & other Payroll Systems. This role serves as a key support resource for Payroll, employees, managers, Finance, Human Resources, and business leaders by resolving system issues, supporting payroll and timekeeping processes, maintaining employee data, administering security access, and assisting with HCM/Payroll configuration and reporting. The resource will manage incoming support requests, troubleshoot system issues, execute established SOPs, and collaborate with Finance, HR, Payroll, IT, and business stakeholders to ensure accurate and efficient operation of HCM/Payroll processes.

Essential functions:

• Payroll systems Administration & Configuration Support
• Employee Data Administration
• Security & User Access Administration
• Integrations & Technical Support
• Compliance & Audit Support
• Payroll & Timekeeping Support
• Leave, PTO & Absence Management
• Employee & Manager Support
• Reporting & Analytics Support

Qualifications:

• Preferably with Bachelor’s degree in related field of study
• Payroll Administration Certification preferred, or HR, Information Systems, Business Administration, Accounting
• With 5 years + of experience supporting Payroll Systems, Dayforce preferred (and also UKG, Lawson/Infor), HCM, HRIS or Workforce Management systems
• Experience supporting employees and managers in a shared services or help desk environment.
• Strong analytical, troubleshooting, and customer service skills
• Strong Microsoft Excel and reporting skills.
• Must be amenable to working the 10:00 PM to 7:00 AM Philippine Time shift.

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