Administrator, Payroll Systems Support (Philippines)

Cruise Administration Services Inc; Manila; A distancia; PHP 480.000 - 720.000; Jornada completa

Descripción de la vacante

Cruise Administration Services, Inc. is seeking a Payroll Systems Support Administrator to provide functional and operational support for Dayforce HCM and other payroll systems in a Manila-based team.

You will handle system issues, data management, security access, and reporting, working with payroll, HR, Finance and IT to ensure accurate payroll processing and compliant operations. The role requires night shifts (10:00 PM–7:00 AM PH Time) and remote-friendly arrangements.

Formación

• Bachelor’s degree or related field preferred.
• Payroll Certification preferred, or HR/IS/Accounting background.
• 5+ years of experience in Payroll Systems support, Dayforce preferred.
• Experience in shared services or help desk environments.
• Strong analytical, troubleshooting, and customer service skills.
• Proficient in Excel and reporting.

Responsabilidades

• Payroll systems Administration & Configuration Support
• Employee Data Administration
• Security & User Access Administration
• Integrations & Technical Support
• Compliance & Audit Support
• Payroll & Timekeeping Support
• Leave, PTO & Absence Management
• Employee & Manager Support
• Reporting & Analytics Support

Conocimientos

Payroll systems

Data analysis

Customer service

Excel reporting

Security access

Educación

Bachelor’s degree

Payroll Certification

Herramientas

Dayforce

UKG

Lawson/Infor

HRIS

Descripción del empleo

Job Description

Cruise Administration Services, Inc. (CASI),a Carnival Cruise Line entity in the Philippines, is currently looking for Administrator, Payroll Systems Support. Only candidates located in Metro Manila, Philippines to apply.

Job Summary:

The Payroll Systems Support Administrator is responsible for providing functional and operational support for the organization’s Payroll and Human Capital Management (HCM) platforms, with primary focus on Dayforce HCM & other Payroll Systems. This role serves as a key support resource for Payroll, employees, managers, Finance, Human Resources, and business leaders by resolving system issues, supporting payroll and timekeeping processes, maintaining employee data, administering security access, and assisting with HCM/Payroll configuration and reporting.

The resource will manage incoming support requests, troubleshoot system issues, execute established SOPs, and collaborate with Finance, HR, Payroll, IT, and business stakeholders to ensure accurate and efficient operation of HCM/Payroll processes.

Essential functions:

• Payroll systems Administration & Configuration Support
• Employee Data Administration
• Security & User Access Administration
• Integrations & Technical Support
• Compliance & Audit Support
• Payroll & Timekeeping Support
• Leave, PTO & Absence Management
• Employee & Manager Support
• Reporting & Analytics Support

Qualifications:

• Preferably with Bachelor’s degree in related field of study
• Payroll Administration Certification preferred, or HR, Information Systems, Business Administration, Accounting
• With 5 years + of experience supporting Payroll Systems, Dayforce preferred (and also UKG, Lawson/Infor), HCM, HRIS or Workforce Management systems
• Experience supporting employees and managers in a shared services or help desk environment.
• Strong analytical, troubleshooting, and customer service skills
• Strong Microsoft Excel and reporting skills.

• Must be amenable to working the 10:00 PM to 7:00 AM Philippine Time shift.

#LI-PV1

#LI-Remote