Administration And Sales Support Officer FMCG Distribution - WFH Dayshift

Twoconnect; Manila; Remote; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Permanent work from home

HMO with 2 dependents

Government‑mandated benefits

Career development training

Team outings and wellness sessions

Inclusive culture

Job summary

Twoconnect is seeking an Administration & Sales Support Officer to assist a small sales team with day-to-day administrative tasks and stakeholder coordination for the business. You will handle inquiries, prepare quotes, maintain records, and help streamline processes.

Ideal candidates will have a Bachelor’s degree and experience in admin or sales support, plus strong English communication and MS 365 skills. This role offers permanent work from home and growth opportunities.

Qualifications

• Bachelor’s degree in Business Administration, Office Administration, or related discipline preferred.
• Experience in administration, sales support, stakeholder coordination, customer support, or similar business support role.
• Experience communicating professionally with customers, suppliers, and internal stakeholders.
• Excellent written and verbal English communication skills.
• Exceptional attention to detail with strong data entry accuracy.
• Intermediate Excel skills to prepare/update spreadsheets and reports.
• Proficient in Outlook, Teams, SharePoint, and Microsoft 365 suite.
• Ability to document processes and contribute to continuous improvement.
• Strong organisational, planning, and time management skills.
• Proactive, solutions-focused, and able to work independently with minimal supervision.

Responsibilities

• Provide day-to-day administrative support to the sales team and wider business.
• Manage written enquiries and correspondence from customers, suppliers, and internal stakeholders, ensuring communication is timely and professional.
• Coordinate customer requests and sales administration activities across the customer lifecycle.
• Prepare quotations, proposals, and sales documentation.
• Monitor shared inboxes and ensure enquiries are actioned promptly.
• Maintain accurate records across customer, supplier, sales, and business systems.
• Data entry with high volume and accuracy; keep documentation organised.
• Prepare reports, spreadsheets, and other business documents.
• Document and maintain business processes for consistency and transparency.
• Identify opportunities to improve administrative processes and workflows.
• Provide general administrative support including travel arrangements, meetings, and operational tasks.

Skills

Administrative support

Sales support

Stakeholder coordination

Customer support

Written communication

Attention to detail

Time management

Education

Bachelor's degree in Business Administration or related

Tools

Excel

Outlook

Teams

SharePoint

Microsoft 365

Job description

Job Description:

The Administration & Sales Support Officer will provide day-to-day administrative, sales, and stakeholder coordination support to a small sales team and broader business. This varied role will manage written enquiries, coordinate sales administration, prepare quotes and business documentation, maintain accurate records, support internal communication, and help improve processes across a hands-on small business environment.

• Provide day-to-day administrative support to the sales team and wider business.
• Manage written enquiries and correspondence from customers, suppliers, and internal stakeholders, ensuring communication is timely, professional, and accurate.
• Coordinate customer requests and sales administration activities throughout the customer lifecycle.
• Prepare quotations, proposals, sales documentation, and other business correspondence.
• Monitor and manage shared inboxes, ensuring enquiries are actioned promptly and followed up where required.
• Maintain accurate customer, supplier, sales, and business records across relevant systems.
• Complete high-volume and accurate data entry while keeping business documentation organised and up to date.
• Prepare reports, spreadsheets, and other business documents as required.
• Document and maintain business processes to support clear, consistent, and transparent ways of working.
• Identify opportunities to improve administrative processes, systems, workflows, and overall efficiency.
• Provide general administrative support across the business, including coordination of travel arrangements, meetings, and other operational support activities where required.
• Support internal team members with ad hoc business administration and operational tasks.
• Other position‑level duties as they arise.

• Bachelor’s degree in Business Administration, Office Administration, or a related discipline is preferred.
• Previous experience in administration, sales support, stakeholder coordination, customer support, office administration, or a similar business support role.
• Experience communicating professionally with customers, suppliers, and internal stakeholders.
• Excellent written and verbal English communication skills.
• Exceptional attention to detail, with strong accuracy across data entry, records, documentation, and written communication.
• Intermediate Microsoft Excel skills, with the ability to prepare and update spreadsheets, reports, and business documents.
• Strong working knowledge of Microsoft Outlook, Microsoft Teams, SharePoint, and the Microsoft 365 suite.
• Demonstrated ability to document processes and contribute to continuous improvement initiatives.
• Strong organisational, planning, and time management skills, with the ability to manage multiple priorities.
• Proactive, solutions-focused, and comfortable working independently with minimal supervision.
• Collaborative, adaptable, and hands‑on, with the initiative to identify what needs to be done and take ownership of delivering it.

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Permanent work from home
• Monday–Friday: 5:00 AM – 2:00 PM PHT (adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment)
• Government‑mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long‑term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry‑leading retention rate demonstrates our commitment to a people‑first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.