ADMIN MESSENGER

Philkonst Global Corporation; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Job summary

Philkonst Global Corporation in Cebu City, Philippines is seeking a reliable Admin Messenger to join our team. You will respond to customer inquiries via Messenger promptly, provide accurate product information, and ensure a positive customer experience.

You will also maintain organized records, meet response time and quality standards, handle errands including document deliveries and bank transactions, and be willing to drive a motorcycle for official tasks as needed.

Qualifications

• College graduate or undergraduate level required.
• Excellent written communication skills.
• Professional, courteous, and respectful when interacting with clients.
• Strong attention to detail and ability to follow instructions.
• Willing to learn and adapt to new systems and processes.

Responsibilities

• Respond to customer inquiries through Messenger in a timely and professional manner
• Provide accurate information about the company's products and services
• Assist customers with their concerns and help ensure a positive customer experience
• Maintain clear and organized records of conversations when needed
• Meet response time and quality standards
• Handle document deliveries, bank transactions, and other company errands as assigned
• Drive a motorcycle for official company errands when needed

Skills

Motorcycle driving

Written communication

Customer service

Attention to detail

Organizational skills

Multitasking

Basic computer skills

Internet skills

Education

College graduate or undergraduate level

Tools

Basic software tools

Job description

About the role

We are looking for a reliable, professional, and customer-focused Admin Messenger to join our team.

Key responsibilities

• Respond to customer inquiries through Messenger in a timely and professional manner
• Provide accurate information about the company's products and services
• Assist customers with their concerns and help ensure a positive customer experience
• Maintain clear and organized records of conversations when needed
• Meet response time and quality standards
• Handle document deliveries, bank transactions, and other company errands as assigned
• Drive a motorcycle for official company errands when needed

About you

• College graduate or undergraduate level
• Must know how to drive a motorcycle and have a valid driver's licence
• Excellent written communication skills
• Professional, courteous, and respectful when interacting with clients
• Strong attention to detail and ability to follow instructions
• Responsible, organized, and dependable
• Able to respond to messages promptly and manage multiple conversations
• Basic computer and internet skills
• Willing to learn and adapt to new systems and processes
• Positive attitude and strong work ethic