Admin Assistant (with Uptick experience) | Onsite | Ortigas

Acquire Intelligence; Metro Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Acquire Intelligence is seeking an experienced Administrative Coordinator to support day-to-day operations, bookings, quotes, and client communications.

You will liaise with strata managers, respond to enquiries, and prepare reports, certificates, and summaries for clients. The role requires organization, attention to detail, and strong English communication skills, with exposure to trade services and Australian clients.

Qualifications

• 2+ years' experience in administrative, customer service, or coordination roles, ideally in trade services, property/strata, or facilities management.
• Strong written and verbal English communication skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word); experience with trade job management/quoting software highly regarded.
• Highly organized with ability to manage multiple bookings, quotes, and follow-ups.
• Comfortable liaising with Australian clients and strata managers.
• Associate or bachelor's degree in business administration or related field preferred.

Responsibilities

• Liaise with strata managers and building management on scheduling, service confirmations, and general enquiries
• Respond to customer and strata email enquiries in a timely, professional manner
• Must Have- Use Uptick job management/quoting software to support day-to-day operations
• Create and send service reports, compliance certificates, and job summaries to clients and strata managers
• Assist with preparing and following up on quotes for servicing, inspections, and installation work
• Follow up with clients and strata managers to book and confirm inspection appointments
• Maintain and update job and customer records, ensuring information is accurate and current
• Track recurring service and certification due dates and flag upcoming bookings
• Support invoicing and basic bookkeeping coordination as required
• Maintain confidentiality of client and building information

Skills

Administrative experience

Customer service

MS Office

English communication

Attention to detail

Organization

Education

Associate or Bachelor's in business administration

Tools

Outlook

Excel

Word

Job description

Key Responsibilities

• Liaise with strata managers and building management on scheduling, service confirmations, and general enquiries

• Respond to customer and strata email enquiries in a timely, professional manner

• Must Have- Use Uptick job management/quoting software to support day-to-day operations

• Create and send service reports, compliance certificates, and job summaries to clients and strata managers

• Assist with preparing and following up on quotes for servicing, inspections, and installation work

• Follow up with clients and strata managers to book and confirm inspection appointments

• Maintain and update job and customer records, ensuring information is accurate and current

• Track recurring service and certification due dates (e.g. annual fire safety statements, 6-monthly testing cycles) and flag upcoming bookings

• Support invoicing and basic bookkeeping coordination as required

• Maintain confidentiality of client and building information

Requirements

• 2+ years' experience in an administrative, customer service, or coordination role, ideally within trade services, property/strata, or facilities management

• Strong written and verbal English communication skills

• Proficiency in Microsoft Office (Outlook, Excel, Word); experience with trade job management/quoting software highly regarded

• Highly organised, with the ability to manage multiple bookings, quotes, and follow-ups simultaneously

• Comfortable liaising directly with Australian clients and strata managers

• Associate or bachelor's degree in business administration or related field preferred, not essential with relevant experience

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever – Smart questions spark smart solutions
• Entrepreneurial Energy – Think like an owner. Solve like a founder
• Fast with Intent – We move fast and deliver real results
• Laugh and Learn – We don’t take ourselves too seriously, just our results