Ad Operations & Campaign Management Supervisor

MicroSourcing; Manila; Hybrid; PHP 948,600 - 1,283,400; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking an Ad Operations & Campaign Management Supervisor to oversee programmatic campaigns across global markets, ensuring accurate tagging, tracking, and reporting alignment. The role emphasizes leadership of the Ad Operations team and close collaboration with Account Management and Revenue teams.

The ideal candidate will be operationally strong, detail-oriented, and able to manage multiple workflows while mentoring staff to deliver campaigns at scale.

Qualifications

• 3–5 years in Ad Operations, Campaign Management, or Media Operations.
• Experience supervising or mentoring team members preferred.
• Familiarity with programmatic platforms and ad servers (e.g., DV360).
• Experience trafficking IAB display and video ads.
• Strong QA, troubleshooting, and optimization skills.
• Excel or Google Sheets proficiency.
• Ability to manage multiple workflows simultaneously.
• Detail-oriented with strong documentation habits.

Responsibilities

• Oversee trafficking and deployment of digital campaigns across programmatic platforms.
• Supervise campaign deployment across publisher environments with accurate tagging and readiness.
• Ensure timestamp tracking, tagging, and QA validation across campaigns.
• Monitor live campaigns and proactively identify delivery, pacing, or technical issues.
• Oversee campaign swaps, environment rotations, and deployment updates.
• Provide guidance and QA support to Ad Operations team members.
• Partner with Account Managers to execute managed-service media plans.
• Review and maintain documentation across forms, sheets, and tracking matrices.
• Ensure reporting inputs align with performance data and timestamps.
• Oversee campaign billing reconciliation and internal delivery tracking.
• Escalate operational or technical issues as needed.
• Standardize execution workflows for higher-frequency deployments.
• Coordinate across global time zones (US & EMEA).
• Support internal docs and playbooks; identify workflow improvements.
• Support client-facing teams in back-office delivery.

Skills

Ad Operations

Campaign Management

Team Supervision

Programmatic Platforms

DV360

QA & Troubleshooting

Excel/Sheets

Multitasking

Attention to Detail

Cross-functional Collaboration

Tools

DV360

Ad Servers

Job description

Ad Operations & Campaign Management Supervisor

Location: Harton, Parañaque, Philippines.

Work Setup & Shift: Hybrid | Nightshift

Employment type: Full-Time

Salary: PHP 100,000 – 100,000 per month

Job Summary

The Ad Operations & Campaign Management Supervisor is responsible for overseeing the execution and delivery of programmatic media campaigns across global markets while providing leadership and guidance to the Ad Operations team. The role works closely with Account Management and Revenue teams to ensure campaigns are trafficked, deployed, monitored, and optimized effectively while maintaining operational accuracy and scalability. The Supervisor will supervise campaign execution workflows, enforce quality assurance standards, and support process improvements to ensure campaigns are delivered efficiently and at scale. The ideal candidate is operationally strong, highly detail-oriented, and capable of managing multiple campaign workflows while mentoring team members and ensuring accurate tagging, tracking, and reporting alignment to support campaign success.

Key Responsibilities

• Oversee trafficking and deployment of digital media campaigns across programmatic platforms.
• Supervise campaign deployment across publisher environments, ensuring accurate tagging, tracking, and readiness prior to launch.
• Ensure timestamp tracking, tagging implementation, and rigorous QA validation across campaigns.
• Monitor live campaigns and proactively identify delivery, pacing, or technical issues that may impact performance.
• Oversee campaign swaps, environment rotations, and deployment updates as required.
• Provide guidance, quality control, and support to Ad Operations team members handling campaign workflows.
• Partner with Account Managers to execute managed-service media plans.
• Review and maintain documentation across order forms, deployment sheets, and campaign tracking matrices.
• Ensure reporting inputs align with campaign performance data and timestamp records.
• Oversee campaign billing reconciliation and internal delivery tracking processes.
• Serve as an escalation point for operational or technical campaign issues.
• Help standardize execution workflows to support higher-frequency campaign deployments.
• Maintain coordination and operational accuracy across global time zones, including U.S. and EMEA teams.
• Support the development and maintenance of internal documentation and operational playbooks.
• Identify opportunities to improve campaign execution processes, automation, and operational efficiency.
• Support client-facing teams in a back-office capacity to ensure seamless campaign delivery.

Qualifications

• 3–5 years of experience in Ad Operations, Campaign Management, or Media Operations.
• Prior experience supervising, mentoring, or guiding team members is preferred.
• Familiarity with programmatic platforms and ad servers (e.g., DV360 or similar).
• Experience trafficking IAB display and video ad units.
• Strong QA, troubleshooting, and campaign optimization skills.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Ability to manage multiple campaign workflows simultaneously.
• Strong attention to detail and operational discipline.
• Process-driven with strong documentation habits.
• Ability to coordinate work across global time zones.
• Strong collaboration and communication skills when working with cross-functional teams.

Benefits

• Competitive Rewards: above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• Collaborative Spirit: participation in company-sponsored events and activities.
• Work-Life Harmony: balance between work and life through flexible work arrangements.
• Career Growth: opportunities for continuous learning and career advancement.
• Inclusive Teamwork: diversity and inclusive culture.