Accounts Receivable Specialist
Schedule: Monday - Friday, 9:00 AM - 6:00 PM EST
Type: Full-Time, Remote
About the Role
We are seeking a detail-oriented Accounts Receivable Specialist with hands-on experience in managing invoicing, vendor setup, and collections. In this role, you will own end-to-end AR processes, ensuring accuracy, compliance, and timely payments. You will also serve as a key liaison between internal teams and client AP/vendor management teams, maintaining efficient workflows and meeting deadlines.
Responsibilities
Vendor Systems & Setup
- Manage vendor setup and administration in Coupa and similar portals (e.g., Ariba, Jaggaer).
- Complete supplier registrations, tax forms (W-9/W-8), banking details, compliance questionnaires, and insurance certificates.
- Maintain vendor master data and monitor for messages, rejections, and updates.
Invoicing & Approvals
- Create and submit accurate PO and non-PO invoices; handle PO flips and attach SOWs/timecards.
- Resolve exceptions quickly and track invoices through the full approval/payment cycle.
- Partner with internal approvers to clear holds, credits, and disputes.
Accounts Receivable & Collections
- Own and monitor AR aging; prioritize outreach, send dunning notices, and schedule follow-ups.
- Reconcile payments, remittances, short-pays, and chargebacks with clear documentation.
- Escalate disputes and coordinate resolution across teams.
Vendor & Internal Coordination
- Serve as the primary point of contact for buyer-side AP/vendor management teams.
- Work closely with Sales, Customer Success, and Delivery teams to provide approvals, backup documentation, and proof-of-service.
Process & Reporting
- Develop and maintain SOPs and checklists for vendor portal submissions and renewals.
- Report weekly on key metrics including DSO, invoice cycle time, exception rates, and collections progress.
Qualifications
- 2-5+ years of experience in Accounts Receivable, Vendor Management, or Finance Operations, ideally within services or SaaS.
- Proficient in supplier registration, PO workflows, invoicing, and exception handling.
- Strong organizational skills, with the ability to manage multiple submissions and meet deadlines.
- Solid Excel/Google Sheets skills; experience with accounting systems (QuickBooks, NetSuite, or Xero) is a plus.
- Clear and professional written communication skills for AP correspondence and collections.