Accounts Receivable Specialist: Payments & Reconciliation

ibex; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

ibex seeks an Accounts Receivable Representative to support stores and commercial customers by managing credit accounts, posting payments, and resolving discrepancies. The role involves monitoring delinquent accounts, authorizing purchases, and ensuring accurate reconciliation through effective problem-solving.

You will collaborate with store teams to analyze credit, respond to payment inquiries, and maintain strong customer communication while upholding GAAP standards.

Qualifications

• 2–3 years of Accounts Receivable experience, including customer service, collections, credit approval, or account setup.
• Strong verbal and written communication skills.
• GAAP knowledge and attention to detail.

Responsibilities

• Support stores by analyzing customer credit accounts and providing override authorizations.
• Resolve invoice issues in partnership with store teams.
• Post payments and reconcile customer accounts.
• Monitor delinquent accounts and perform collection calls.
• Explain credit policies clearly to customers.
• Use collections systems to track past-due invoices.
• Communicate effectively to maintain customer satisfaction.

Skills

Accounts Receivable

Collections

Credit analysis

Communication

Excel

Education

Bachelor’s degree in Accounting/Finance

Associate degree acceptable

Tools

ERP systems

AS400

10-key by touch

Job description

ibex seeks an Accounts Receivable Representative to support stores and commercial customers by managing credit accounts, posting payments, and resolving discrepancies. The role involves monitoring delinquent accounts, authorizing purchases, and ensuring accurate reconciliation through effective problem-solving.

You will collaborate with store teams to analyze credit, respond to payment inquiries, and maintain strong customer communication while upholding GAAP standards.