Accounts Receivable Specialist: Collections & Inquiries

EY; Taguig; On-site; PHP 279,000 - 446,400; Full time

Job summary

EY is seeking an AR coordinator to place inbound and outbound service calls discussing invoices and to support proactive accounts receivable follow-up with our Engagement teams. The role may involve emails or calls to clients as needed.

The candidate should have 1–2 years of collections or banking experience, strong MS Excel skills, and excellent communication and organizational abilities to manage high call volumes.

Qualifications

• Post-secondary education preferred.
• 1–2 years’ experience in collections or banking; experience in Accounts Receivable or Accounts Payable is an asset.
• Proficiency in MS Excel (advanced skills).
• Superior customer service skills, both oral and written.
• Strong organizational skills with the ability to handle and manage a high volume of calls.
• Self-starter with the ability to work independently.
• Ability to multi-task and work in a demanding environment.

Responsibilities

• Place service review calls for collections to client contacts.
• Review and update reports in Excel; extract and input data.
• Ensure continuous follow-ups with the engagement teams.
• Partner with the Accounts Receivable team to resolve discrepancies related to invoices and trace payments.
• Other duties as required.

Skills

Customer service

Excel

Multi-tasking

Independent work

Organizational skills

Communication

Education

Post-secondary education

Tools

MS Excel

Job description

EY is seeking an AR coordinator to place inbound and outbound service calls discussing invoices and to support proactive accounts receivable follow-up with our Engagement teams. The role may involve emails or calls to clients as needed.

The candidate should have 1–2 years of collections or banking experience, strong MS Excel skills, and excellent communication and organizational abilities to manage high call volumes.