Accounts Receivable Senior Analyst

Collins Aerospace; Tanauan; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading aerospace and defense company in Batangas is seeking a Customer Account Manager to manage accounts, investigate non-payments, and ensure effective communication with customers. Candidates should have a Bachelor's degree and at least 2 years of relevant experience in customer service or accounts receivable. Proficiency in English and strong problem-solving skills are essential. This role offers an opportunity to work in a dynamic environment contributing to advancements in aerospace technology.

Qualifications

• 2 years of experience in a Customer Service or Accounts Receivable role.
• Proficient in English, both written and verbal.
• Strong time management and organizational skills.

Responsibilities

• Manage customer accounts and communicate effectively with customers.
• Investigate non-payment issues and liaise with internal teams.
• Keep accurate records and report on progress.

Skills

Customer Service

Problem-solving

Attention to detail

Effective communication

Time management

Education

Bachelor’s degree

6 years of relevant experience

Job description

To work alongside Global Financial Shared Services team, ensuring that overdue debt is chased on a regular basis by email and telephone and queries are dealt with swiftly, responsibilities include:

• Managing a number of Customer Accounts, working in line with their business hours.
• Communicate positively, professionally, and promptly with Customers.
• Investigating reasons for non-payment of invoices using tools provided to enable Customer payment including but not limited to; sending invoice copies, obtaining proof of delivery, investigating and resolving pricing/quality issues, warranty claims, providing additional paperwork and requesting credit notes.
• Liaising with internal teams across all business units to resolve queries relating to unpaid invoices.
• Reconciling unapplied cash and requesting spreads to clear Customer ledgers.
• Identify problem debts that require escalation and liaise with leader for resolution.
• Keeping accurate and timely records of actions taken to support regular report out of progress.
• Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others.

Basic Qualifications:

• Bachelor’s degree and 2 years of relevant experience OR
• In absence of a degree, 6 years of relevant experience is required.
• Should have experience within Customer Service or Accounts Receivable role.
• Proficient in English.
• Strong attention to detail.
• Effective communicator at all levels, both verbally and written.
• Promotes positive relationships, internally and externally.
• The ability to use own initiative.
• Proactive with excellent time management and organizational skills.
• Excellent problem-solving skills.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.