Accounts Receivable Generalist

iSupport Worldwide; Pasig; On-site; PHP 391,000 - 536,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Upskilling academy

Employee engagement activities

Modern office facilities

Job summary

iSupport Worldwide seeks an Accounts Receivable Generalist to support AR operations, lease administration, tenant billing, account reconciliation, and financial record maintenance in a property management setting.

Responsibilities include reconciling ledgers, processing leases, escrow accounting, and collaborating with internal teams to ensure billing accuracy and data integrity. Strong English communication and detail orientation are essential.

Qualifications

• Bachelor’s degree preferred in accounting/finance/business administration.
• At least 2 years of accounts receivable experience, preferably in property management.
• Experience reconciling AR records, tenant ledgers, bank statements and GLs.
• Experience processing lease agreements, renewals, and amendments.
• Strong billing, reconciliation, escrow accounting and data maintenance knowledge.
• Yardi proficiency is highly preferred; MS Office skills required.

Responsibilities

• Review, reconcile, and maintain resident and tenant accounts for accuracy.
• Investigate and resolve payment discrepancies and AR exceptions.
• Reconcile security deposits, tenant ledgers, and bank statements.
• Perform monthly escrow accounting activities and related GL entries.
• Collaborate with internal teams to resolve billing and account issues.
• Review and process leases, renewals, and amendments.
• Verify lease data in Yardi before commencement.
• Audit tenant ledgers for billing accuracy and appropriate adjustments.
• Identify discrepancies between lease docs and system records.
• Maintain AR, lease, and financial data integrity.
• Support reporting, documentation, and financial record maintenance as needed.

Skills

Accounts receivable

Billing

Lease administration

Interpersonal skills

Analytical thinking

Attention to detail

Education

Bachelor’s Degree in Accounting or related field

Tools

Yardi

Microsoft Office

Property management systems

Job description

What is your mission?

We are looking for an Accounts Receivable Generalist to support accounts receivable operations, lease administration, tenant billing, account reconciliation, and financial record maintenance within a property management environment. This role is responsible for tenant account reconciliations, lease processing, escrow accounting, security deposit GL reconciliations, Yardi administration, and ensuring the accuracy and integrity of receivable and lease data.

You will provide the best service to our partner brands by performing these tasks:

• Review, monitor, and reconcile resident and tenant accounts to ensure accuracy and completeness
• Investigate and resolve payment discrepancies, billing issues, account adjustments, and receivable exceptions
• Reconcile security deposit General Ledger accounts, tenant ledgers, and bank statements
• Perform monthly escrow accounting activities and maintain related financial accounts
• Collaborate with internal departments to resolve billing, payment, and account-related concerns
• Review and process new lease agreements, lease amendments, and lease renewals
• Verify lease information against approved lease abstracts and executed lease agreements
• Ensure all lease details are accurately entered and maintained within Yardi prior to lease commencement
• Audit tenant ledgers to validate billing accuracy and ensure adjustments are properly recorded
• Identify and resolve discrepancies between lease documentation and system records
• Maintain the accuracy, integrity, and completeness of accounts receivable, lease, and financial data
• Support billing accuracy, lease administration processes, and overall operational efficiency through proactive account management
• Assist with reporting, documentation maintenance, and financial record management as required

Who are we looking for?

• Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field preferred
• Minimum 2 years of Accounts Receivable experience, preferably within property management, real estate, or a related industry
• Experience reconciling accounts receivable records, tenant ledgers, bank statements, and General Ledger accounts
• Experience processing, reviewing, and administering lease agreements, lease renewals, and related lease documentation
• Strong knowledge of billing processes, account reconciliation, escrow accounting, and financial record maintenance
• Proficiency in Yardi is highly preferred
• Experience with property management systems, financial databases, and Microsoft Office applications
• Strong written and verbal English communication skills
• Excellent interpersonal and stakeholder management skills with the ability to collaborate across departments
• Exceptional organisational skills and attention to detail
• Strong analytical and problem-solving capabilities
• Ability to manage multiple priorities, meet deadlines, and maintain high levels of accuracy
• Ability to work independently and collaboratively in a team environment
• High level of integrity and commitment to maintaining financial accuracy and data quality

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.